scott kennelly

My main aim as a Customer Service Agent was to establish the material state of customer’s vehicles and take the necessary remedial action. I also assisted managing the garage work load and make sure the workshop completed their targets to ensure customer satisfaction. Working at Seward has given me the opportunity to improve my customer service skills over the phone and face to face. The quality of my work led to me taking on more managerial roles and training new members of staff.

My current job role is to assist managing all exsisting motorcycle dealership contracts and to also identify any new business opportunities within the biking community. My daily tasks range from dealership visits, to frame measuring and even creating and designing decals in the graphic studio.

I worked on a campaign for SKY television and my main duties were to converse with customers about specialist installation within flats and similar accommodation blocks. This improved my customer skills and I had to quickly learn the specialist knowledge required to explain procedures to the customers.

I joined the Royal Navy at the age of 16 and successfully passed my initial Military training and a 3 month professional course, earning the role of Deputy Class leader in the process. My role in the Navy then became more challenging and exciting. Tasks included fault finding on electrical equipment, maintaining various onboard weapons, Radar maintenance and many other related tasks. Also I took leading roles in tasks delegated by superiors. I became a key senior member in my department. My efforts onboard led to me being a strong candidate for promotion.