scott holgate

on-site technical consultant

About

I am a highly-motivated individual, patient, logical and thorough. With a great sense of humour, naturally easy going and amiable personality. I have a clear, logical mind with a practical approach to problem solving and a drive to see things through to completion. Displaying a keen eye for detail and an eagerness to learn which leads to a consistent worker who achieves excellent results through perseverance and determination. Striving to build rapport with clients and deliver on service to ensure an excellent reputation.

Country

united kingdom

City

bedfordshire

Industry

information technology and services

Skill

office 365, customer service, problem solving, windows 7, microsoft office, windows server, direct client interaction, commitment towards work, key client relationships, windows 10

Experience

monitoring analyst iii

produban | santander

2018-10 - 2018-12 · 3 mos

senior sevice centre analyst

centrality ltd

2016-11 - 2018-10 · 2 yrs

service centre analyst

centrality ltd

2014-3 - 2016-11 · 2 yrs 9 mos

operations analyst - produban monitoring

santander uk

2012-6 - 2014-3 · 1 yr 10 mos

Employed at Santander's Central European head office supporting their infrastructure including 1000’s of servers both NT & Unix. Providing high quality, secure first-line support of all managed infrastructure & services. Ensuring that managed services, operate effectively, securely, and within SLA's on a 24 hour 7 day basis. Working with other IT support teams, both within Santander and externally, building effective relationships.