Scott Dowen

Responsibilities outline the development and creation of training retail managers and associates in 23 remote locations about Sony solutions. Primary functions of the role are to analyze business objectives and ensure stores are executing desired placement, functionality, and assortment while coaching desired selling behaviors. Additionally, the education of the product and key selling behaviors are coached through meetings, innovative training events and expo's that I facilitate. As an account manager I am able to utilize my unique skill set to understand data analysis and business plan creation to drive desired outcomes. I achieve this by developing strategic partnerships and relationships with the retail location and Sony.

*140+ Staff and 23 Leaders *Decreased Shrink by 180bpts and under goal *Reduced safety claims by 50%and under plan *Grew 11 year old store to 8% comp *Grew Margin by 200bpts and over plan

*Led largest Store on Gulf Coast to 68+Million *Decreased Shrink by 150 percent *Employee Engagement scorecard highest in stores 13 year history *Led 165+ Employees / 13 Leadership staff *Achieved GM of the year as selected by peers

Store Manager of 65+ Million annually and 165+ Employees for 8 years. With a passion of creating a great culture with the employee in the center to create a greater customer experience!

*Led company and stores growth in $19+ million store annually *Decreased Shrink by 50% and under budget for first time in stores history *Decreased Turnover from 83% to 18% *Highest Services % to business in District and top 10 in Territory FY09 *Led Districts customer engagement model trainings for all managers in FY10 *GM E.D.G.E. Award winner for FY09 Qtr 4 *Led personal Innovation S.E.L.F. in FY09 for high potential Leadership in District

*Accountable for 250 million in revenue across 20 stores *Achieved company top/bottom line results through engaging employees and identifying their unique contributions *Developed and utilized sales strategy within new business unit to increase profit *Mentored 40+ sales managers and supervisors to obtain growth and market share *Organized and Led Training Strategy Meetings for 300+

*Led company and store initiatives in a $60+ million store annually *Top in district overall Revenue, N.O.P.% to budget, overall N.O.P. dollars, and SG&A *Highest Gross Margin % in District for 6 straight months *Increased the stores Services 24% over last year *Decreased Shrink by 52% *Hired an eventual 5 Store Managers for the company during Grand Opening *Increased Store employee Viewpoint to all-time high in 6 years *Decreased Turnover from 108% to 60% *Promoted 25+ into Leadership roles in D27 in FY07

561-462-564 *Achieve profit levers in 40+ million store through training and motivating 11 leaders *Achieved eight Best of Best Buy banners *Achieved Top Gun status for the top Sales Manager in Region 12

President's Circle Award for top five percent of company sales persons; *Organized league, consisting of forty teams and over eight-hundred players *Handled scheduling, multiple venues, insurance and legal

*Commission Sales, *Extensive training and education of Car and Home Audio *Received several awards for top sales status

*Managed labor/scheduling, set, supported, and motivated sales goals, open/close store