Nilam Chandgude

• Gathered and analyzed requirements, proposing solutions aligned with clients business needs and following Oracle Cloud best practices. • Configured the application accordingly and conducted testing to ensure the correct functioning of configured modules and compliance with clients' requirements. • Managed migration of legacy data, ensuring data accuracy and integrity using FBDI templates, correcting issues with ADFdi, and reconciling data using OTBI reports. • Documented implemented solutions, including process flows, configurations, and test scripts using BR100, BPSD, FSD, etc. • Conducted training sessions for end-users to familiarize them with the Oracle Cloud Procurement module and its functionalities. • Led the design and implementation of new client requirements and self/team-initiated improvements in current processes.

• Tracked and followed up on support tickets for business applications efficiently and on time, acting as a Single Point of Contact (SPOC) for issue resolutions and providing solutions in weekly and monthly meetings. • Raised service requests (SRs) and coordinated with the Oracle support team until resolution when support from Oracle was required. • Interacted with client managers, key users, and other teams to resolve issues and obtain sign-off for releases to be moved to production. • Coordinated with consultants from other modules, technical consultants, and developers to resolve issues. Prepared and updated process documents as required. • Provided post Go-live support for Procurement, PDH, and Inventory modules.

• Managed the entire procurement cycle, from identifying needs and sourcing suppliers to receiving goods and processing payments. • Implemented just-in-time (JIT) inventory practices to optimize storage costs and ensure efficient order fulfillment. • Proactively identified, resolved challenges in accounts payable, warehousing, and returns, ensuring timely order placement and delivery.