heidi schmitz

heidi schmitz

operatoins support coordinator

About

Valuable and motivated employee with over 10 years of progressive experience in customer focus, delivering consistent growth and premium returns. Reputation for motivating others to ensure corporate profitability and achievement of performance improvement goals. Foster employee development by understanding each individual’s, including my own, strengths/opportunities and providing/seeking out developmental challenges. Accomplished member of staff that seeks out, initiates, supports, and manages needed change. Champion opportunities for improvement and motivates team to seek and implement productive changes. Specialties: * Exceeding client expectations * Time Management * Performance Management * Detail oriented * Ability to prioritize * Cultural awareness * Process Improvement * Will to win and a relentless drive for excellence * Foster Teamwork * Deliver consistent growth and premium returns

Country

united states

City

phoenix

Industry

health, wellness and fitness

Skill

microsoft office, management, microsoft excel, microsoft word, research, powerpoint, sales, leadership, training, photoshop, google drive, medisoft, spasoft, office hours, constant contact, pos

Experience

public partnership solutions limited

operatoins support coordinator

public partnership solutions limited

2015-11 - Present · 10 yrs 11 mos
centered gravity wellness http://www.centeredgravity.com

owner and operator

centered gravity wellness http://www.centeredgravity.com

2011-2 - Present · 15 yrs 8 mos
center for natural healing

receptionist and office assistant

center for natural healing

2014-10 - Present · 12 yrs
kalahari resorts & conventions

supervisor and trainer, receptionist, lmt

kalahari resorts & conventions

2007-1 - 2011-6 · 4 yrs 6 mos

* Implemented and directed a cross department training * Trained all new hires for front desk and updated regarding new policies * Trained new therapists on protocols and treatments * Operated spa reception area * Completed monthly inventory and stock appropriately * Handled guest complaints and refunds * Updated SOP's and training manuals as needed * Massage Modalities: Sports, Deep Tissue, Reflexology, Hot and Cold Stone, Hydrotherapy

Education

southwest institute of healing arts

southwest institute of healing arts

management

madison area technical college

madison area technical college

mid - state technical college

mid - state technical college

nursing

heidi schmitz's Contact Information

Email

******@***.com

Phone

(**) *** ****

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