
heidi schmitz
operatoins support coordinator
About
Valuable and motivated employee with over 10 years of progressive experience in customer focus, delivering consistent growth and premium returns. Reputation for motivating others to ensure corporate profitability and achievement of performance improvement goals. Foster employee development by understanding each individual’s, including my own, strengths/opportunities and providing/seeking out developmental challenges. Accomplished member of staff that seeks out, initiates, supports, and manages needed change. Champion opportunities for improvement and motivates team to seek and implement productive changes. Specialties: * Exceeding client expectations * Time Management * Performance Management * Detail oriented * Ability to prioritize * Cultural awareness * Process Improvement * Will to win and a relentless drive for excellence * Foster Teamwork * Deliver consistent growth and premium returns
united states
phoenix
health, wellness and fitness
microsoft office, management, microsoft excel, microsoft word, research, powerpoint, sales, leadership, training, photoshop, google drive, medisoft, spasoft, office hours, constant contact, pos
Experience

operatoins support coordinator
public partnership solutions limited

owner and operator
centered gravity wellness http://www.centeredgravity.com

receptionist and office assistant
center for natural healing

supervisor and trainer, receptionist, lmt
kalahari resorts & conventions
* Implemented and directed a cross department training * Trained all new hires for front desk and updated regarding new policies * Trained new therapists on protocols and treatments * Operated spa reception area * Completed monthly inventory and stock appropriately * Handled guest complaints and refunds * Updated SOP's and training manuals as needed * Massage Modalities: Sports, Deep Tissue, Reflexology, Hot and Cold Stone, Hydrotherapy
Education
southwest institute of healing arts
management
madison area technical college
mid - state technical college
nursing
heidi schmitz's Contact Information
Phone
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