Salman Bilal Shah

Product Engineer @ Intercom

About

I am a Product-minded Engineer looking to build and advocate products to create a lasting impact in the lives of people around the world with a passion for talking about tech and life experiences. My name is Salman Shah and this is my purpose. MY MISSION Create and develop software that impacts and changes the world we live in by collaborating and meeting with a diverse set of fellow developers. MY MAGIC Connecting people, building powerful relationships, asking questions to learn more, taking risks by saying yes to the unknown, simplifying and demystifying tech for the layman. BRINGING IT TO LIFE I sincerely believe in the power of human connections and its ability to move mountains. My journey has been filled with and continues to be filled with amazing people who I've had the pleasure to work and learn from. I do this by not only asking questions but also challenging myself to to venture into the unexplored. I bring in my mission to life by outputting high impact code coupled with constant collaboration. I am always excited to turn ideas into action. Hope to see you and collaborate with you. OUTSIDE WORK - I am an amateur runner looking to run my first marathon in late 2023. The dream is to complete an Iron Man in 2025. - I am also an aspiring home chef dabbling with Indian Cooking, whipping up the crowd favorites of Butter Chicken and Chicken Biryani. - I am also and avid and budding motivational speaker with some of my content can be found on my Youtube Channel: https://www.youtube.com/channel/UCZF43Gp9WiEBmZD1xgrzdoA For more information follow my updates on https://salmanshah.com

Country

United Kingdom

City

London

Industry

Computer Software

Skill

Ruby on Rails, React, Terraform, Ember.js, Product Development, Operational Excellence, Coaching, Technical Architecture, Defining Requirements, Database Modeling, Technical Leadership, Incident Response, Unit Testing, Integration Testing, REST APIs, Application Programming Interfaces (API), Test Cases, Distributed Storage, Continuous Delivery (CD), Building Performance

Experience

Product Engineer

Intercom

2025-10 - Present · 1 yr

London Area, United Kingdom

Senior Software Engineer

Smartsheet

2023-3 - 2025-10 · 2 yrs 8 mos

London, England, United Kingdom

Year 1: Solving Petabyte Storage Platform with zero data loss and zero downtime. Technology: Go, Kotlin, AWS ECS, SQS Year 2: Build Audit Platform to scale for company wide Product services Technology: Java, Terraform, Terragrunt. AWS: ECS, EKS, Lambda, SQS, SNS Year 3: Build out new region and work on Generative AI usecases along with frontend technology Technology: AWS Bedrock

Product Engineer

Plaid

2022-10 - 2023-3 · 6 mos

London, England, United Kingdom

IMPACTED BY GLOBAL LAYOFFS IN NOV 2022 - Integrated HSBC Kinetic with Plaid, enhancing the security and accessibility of banking information for customers. - Developed feature enhancements for Plaid customers offering lending services to consumers, increasing accuracy of financial categorisation and lending insights.

Software Engineer

Microsoft

2021-5 - 2022-9 · 1 yr 5 mos

Bengaluru, Karnataka, India

- Designed and implemented a multi-threaded Accelerated Database Recovery Cleaner to improve version clean-up in Hyperscale Databases. This reduced space storage issues on 4TB cloud instances on Azure. - Developed an XML Compression Estimate stored procedure to increase customer adoption for XML Compression. This enabled customers to approximately gauge storage savings post-enabling or disabling the feature. -Built feature for XML Compression estimate feature allowing customers to estimate data savings post enabling or disabling customers increasing feature adoption.

Software Engineer

Myntra

2019-7 - 2021-3 · 1 yr 9 mos

Bengaluru, Karnataka, India

- Implemented an event-driven system using Golang, Kafka and MongoDB for Myntra's App Installation Service, scaling it from 3 Mil. Peak RPM to 6 Mil. Peak RPM, reducing infrastructure cost by 25%. - Added improvements on the API Gateway Layer with Golang and GraphQL, migrating modules from deprecated NodeJS, resulting in a 33% decrease in infrastructure costs. - Developed Myntra's SEO Service, transitioning from Java to Golang, to generate Sitemap XML Files, querying Myntra's Internal Services.

Google Summer of Code Student

Internet Archive

2018-5 - 2018-8 · 4 mos

Mumbai, Maharashtra, India

Improved Open Library with the addition of new options to the feature of Public Reading Logs and created a new UI for merging Workflows. Addition of 10000 new books to Open Library using Python Bots for ONIX and the Internet Archive Wishlist, a set of book metadata in the Open Library Database.

Web and Data Science Intern

Haqdarshak

2017-5 - 2017-6 · 2 mos

Mumbai Area, India

- Developed a Full Stack MIS application using Flask, resulting in a 33% increase in follow-up rate for Government Scheme applications. - Developed an Android App with a Flask Backend, validating users with Aadhaar numbers via Aadhaar SDK, and improved testing coverage up to 80% with Roboelectric Framework.

Android and Web Developer

Wheels on Roll

2016-9 - 2017-3 · 7 mos

Mangalore Area, India

- Developed a static Website HTML/CSS/JavaScript website with a Chat Functionality enabled via a third-party service Crisp. - Developed an IoT Framework using webapp2 and Google App Engine to connect the hardware to the Android App and designed a Non-Relational Database for the same with Google Datastore. - Developed the Android App and ensured product quality of the Android App with Roboelectric and Espresso testing Frameworks(Unit and UI Testing respectively).