sherriann black

Assisted client with daily living activities, which included: Preparation of meals, assistance with preparing for the day, provided transportation, housekeeping, provided computer literacy training, and scheduled doctor’s & social appointments.

* Specially funded temporary contract: Assisted with recruitment programs * preparation of statistical data reports * developed program materials * assisted with planning program projects and events * and office administrative functions.

* Temporary employment: Assisted students with registration, transfer process, financial aid, and placement testing * provided career planning * assisted with student services activities * and clerical tasks as a floater receptionist.

* Assisted with establishment of the DC TRiO-SSS temporary program * thereafter: coordinated and participated in program activities and events * provided academic advisement * developed program materials and documents * completed extensive monthly and annual reports * supervised and trained student employees * assisted with increasing graduation rates * briefly delegated as Program Director * data entry of student and program services * case management * and office administrative functions.

* Provided academic advisement * coordinated program projects * completed extensive data reports * secured partnership with local workforce development for student employment * supervised student employees * data entry of student services * case management * improved advisement services * and office administrative tasks (i.e., greeted visitors, assisted community and students via phone and e-mail, collected payments, created and completed correspondence, filing, and office equipment operations).

* Assisted with organizing the DC-YOP temporary program, thereafter: Coordinated participant recruitment, provided career and educational counseling, organized GED prep and post-secondary education preparation activities, scheduled GED testing * facilitated program related workshops * data entry of services * completed extensive reports * and office administrative functions.

* Temporary assignment: Assisted employment program participants with job search and placement * improved overall initial intake service * facilitated orientations * provided career counseling * facilitated job prep workshops * secured additional resources for participants * prepared extensive reports * mentored and supervised participant intern * and office administrative tasks.

* Temporary contract responsibilities included: Processed schedule change requests, utilizing multiple computer programs, by paying attention to detail, critical thinking, problem solving, and applied business & academic policies * researched and responded to discrepancies as requested * data entry * and daily customer service.

* Independent business: Completed client health assessments * marketing of products * finalized sales and completed orders * maintained product inventory via excel * sales * networked for business efforts * and daily in-home office administration tasks (i.e., answered phones, completed forms, replied to client e-mails, collected payments, billed clients, data entry for reports, and operated in-home office equipment).

* Temporary contract: Coordinated program operations and activities * career counseling * data collection and reporting * development of program materials * managed a successful summer youth camp, and office administrative tasks.

* Temporary employment: Interviewed clients for child care assistance eligibility, per federal & state policies and procedures * data entry of services * case management * daily contacts via phone or e-mail regarding case status and completions * monitored client's eligibility changes to update in system * and office administrative tasks.

* Temporary contract: Provided academic counseling * coordinated program projects and events * supervised staff * assisted with retention and recruitment activities * planned and facilitated initial regional campus student orientations * prepared data reports and maintained records * case management * date entry of student services * developed program materials * and office administrative functions (i.e., greeted visitors, assisted community and students via phone and e-mail, collected payments, created and completed correspondence, filing, and office equipment operations).

* Specially funded temporary contract: Assisted with overall program recruitment * coordinated recruitment program activities * completed extensive reports * developed program materials * data entry of recruitment and student services * case management * completed student update sessions * and daily clerical tasks.

* Temporary Employment: Case management * facilitated client orientations, completed intakes * acquired resource referrals, assisted counselors, delegated as the Department of Economic Security/Family Assistance Administration (FAA) liaison, and daily office administration tasks.

* Determined eligibility for federal and state ahcccs-medical, food, and cash assistance, via in-person or phone interviews, per federal and state policy & procedures * case management * extensive customer service delivery * and office administrative tasks.

* Provided academic advisement * data entry of student services * assisted with supervision and training of lower grade staff and student employees * facilitated program related presentations * completed inclusive program reports * case management * developed program materials * improved advisement service * and office administrative functions.

Temporary assignment: Assisted Catering Manager with office administrative duties (i.e., answered phone, filing, updated spreadsheets, invoicing, replied to customer e-mails, scheduled group events, collected payments, and operated office machines daily), appointed to oversee customer orders, assistance with group events, customer service, SRF Bucks sales; data entry to quest system, and completion of daily sales reports.