Rabani Sawhney

Managed customer queries and needs with efficiency, acting as a point of contact for issue resolution. Trained and mentored 7 new hires on company policies and procedures, within a highly multicultural setting. Forecasted supply and demand requirements, verified cash balances, and met the daily sales target of £2000.

Designed and executed social research and product development studies for 3 client organizations. Conducted interviews and focus groups, developed and administered surveys and analyzed statistical data. Collaborated with 17 top fashion/retail brands, such as Lakme, gathering quantitative data to produce the India Sustainability Report (2020) and promoting sustainability awareness by 46%.

Performed recruitment functions such as candidate sourcing, screening, and conduction of initial interviews. Facilitated the hiring, onboarding and orientation of 100+ new employees, creating and confidentially maintaining employee-related files and databases. Implemented engagement activities to promote organizational culture and interdepartmental relations.

Shadowed and underwent a 4-week training programme under a clinical psychologist. Counseled 50+ patients undergoing chemotherapy, with a focus on relationship building, problem-solving, motivation and psycho-education.

Interned at a Medical Training School and undertook the role of a Teacher’s Assistant for a class of 20 students. Graded assignments, created presentations and provided administrative assistance to the teacher in charge.