Saurabh Mathur
Chief Operations Officer @ Credit Saison India
About
Professional experience of more than 15 years in retail asset operations, leasing operations, customer services & consumer risk. Retail Asset Operations - File processing of Personal loans, business loans & Loans against property with respect to credit policies & post disbursal document completeness; transaction processing, repayment management, record management, complaints management & Call centre Consumer Risk - Credit underwriting of credit cards. Specialties: Retail asset loan processing & disbursals Process automations & system enhancement Retail loans accounting logic Risk Control assesment Reconciliations - Bank accounts & system GL's Repayment management Backend operations Record Management Retail asset Portfolio acquisition Call centre & complaint management Treasury Operations Transition Management Underwriting - Credit Cards Project Management
India
Mumbai
Financial Services
Customer Experience, Retail Asset Operations including GL reconciliations, Underwriting, Call Center & Complaint Management, Credit Cards, Reconciliations, Loan Servicing, Loan Documentation, Repayment management, Account Reconciliation, Loans, Portfolio Management, Financial Risk, Credit Risk, Management, Branch Banking, Retail Banking, Banking, Relationship Management, MIS
Experience
Chief Operations Officer
Credit Saison India
Mumbai
Head - Operations
Credit Saison India
Bengaluru, Karnataka, India
Head - Retail Assets and Digital lending Operations
Aditya Birla Capital
Mumbai, Maharashtra, India
Managing loans processing and disbursements and life cycle transactions of mortgage loans, unsecured lending and digital line of business
General Manager - Operations
ORIX India
New Delhi Area, India
Managed finance backend operations for ORIX operating co & the NBFC. Role included managing finance & operating lease disbursal & capitalisation, loan against property and commercial vehicle booking, life cycle transactions management for lease, loan, rent a car, business transport solutions & mobile banking.
Head - Operations and Customer Service
Barclays
New Delhi Area, India
Managed retail asset operations & customer service for Barclays NBFC. Role included Loan disbursal & booking process, Loan repayment management, Account maintenance, Record management, branch service, Operations quality, customer compaints management & inbound call centre.
Assistant Manager - Operations
Citi
Processing of PL & SF files including credit checks, process automations, business unit compliance, quality
Credit & Risk Officer
ABN AMRO Bank N.V.
assesment of credit worthiness of the customer, provinding inputs for policy changes.
Credit Underwriter
GE Capital
assesment of credit worthiness of the customer
Education
Delhi University
Commerce
B Com (Hons)
Saurabh Mathur's Contact Information
Phone
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