saurabh zarapkar

saurabh zarapkar

About

Professional Services at Lectra

Country

united states

City

atlanta

Industry

information technology and services

Skill

management, project management, microsoft office, customer service, sales, business development, strategy, marketing, business strategy, microsoft excel

Experience

amdocs

sme consultant, aio

amdocs

2012-11 - 2014-6 · 1 yr 8 mos

* Worked with project management group to track project tasks and risks across multiple application teams, outside vendors, and the client for the launch of AIO wireless. * Built and track project plan for software platform upgrade * Tracked Amdocs project tasks for launch of Aio wireless * Developed process and methodology to onboard new resources to project * Works with various team leads across applications to produce reports for internal and external executive review * Built out sharepoint site for maintaining project documentation * Generate reports detailing subscriber and store growth using data queried from production database

openet

project associate, at and t

openet

2010-11 - 2011-7 · 9 mos

* – Assisted program manager in tracking project statuses * Consolidating and tracking reports across projects to generate program status for executive review * Maintaining department page on internal website * Coordinating information between project managers and program managers

lectra

professional services coordinator

lectra

2014-9 - 2016-4 · 1 yr 8 mos

* Worked with VP of professional services to track and coordinate the delivery of training and consulting projects as well as allocate resources to tasks in order to maximize revenue for the North American division. * Allocate resources to Professional Services tasks in the work queue * Manage and maintain the Master Training Schedule for all customer training activities * Prepare revenue forecast and any additional ad hoc reports for the Professional Services team. * Coordinate customer training activities and ensure planning logistics activity is addressed for all customer-facing activities that are scheduled * Increased resource utilization by over 15% leading to a 40% increase in claimed revenue. * Ensure accuracy & timeliness of timesheet submissions by the North America Professional Services team

Education

georgia institute of technology

georgia institute of technology

engineering

2005-1 - 2010-1 · 5 yrs 1 mo

Activities and Societies: IIE - Institute of Industrial and Systems Engineers Georgia Tech Student Center Programs Council India Club Georgia Tech

saurabh zarapkar's Contact Information

Email

******@***.com

Phone

(**) *** ****

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