Saurabh Tyagi

Artificial Intelligence is transforming organizations, but its success depends on strong governance, ethical leadership, and effective risk management. As AI Governance Lead at Queen's University, I lead the development and implementation of the University's enterprise AI Governance Framework and AI Strategy, enabling responsible AI adoption through governance, policy, risk management, and cross-functional collaboration. I also serve as Chief Operating Officer, Global Council for Responsible AI (GCRAI)-Canada Chapter, where I help advance responsible AI practices through community engagement, partnerships, and thought leadership. With 20+ years of experience in AI governance, IT Service Management, and digital transformation, I have helped organizations across higher education, healthcare, finance, automotive, and global enterprises modernize operations while delivering measurable business value. I hold the IAPP Artificial Intelligence Governance Professional (AIGP) certification, am Oxford University-certified in AI Ethics, Regulation and Compliance, MIT-certified in Applied Generative AI for Digital Transformation, a Project Management Professional (PMP®), and an ITIL Expert. These credentials, combined with practical leadership experience, allow me to bridge AI strategy, governance, technology, and operations. Core Expertise AI Governance & Responsible AI • Enterprise AI governance strategy and operating models • Responsible AI policies and governance frameworks • AI risk management, impact assessments, and oversight • AI lifecycle governance and organizational change • AI literacy and governance enablement Frameworks & Standards • EU AI Act • NIST AI Risk Management Framework (AI RMF) • ISO/IEC 42001 AI Management Systems • AI governance controls, compliance, transparency, and accountability AI Strategy & Enterprise Transformation • Enterprise AI strategy and adoption • Generative AI governance • Executive advisory and stakeholder engagement • Governance across legal, privacy, cybersecurity, procurement, research, and technology • Digital transformation and change leadership IT Service Management • Enterprise ITSM strategy and governance • ITIL practices, service management modernization, and AIOps • Operational excellence, continuous improvement, and value realization • Enterprise program and project leadership If you're interested in AI governance, responsible AI, enterprise AI strategy, or modernizing IT Service Management, I'd welcome the opportunity to connect.