SATYA NARAYAN PALAI

As Vice President and Corporate Head Sustainability & Quality at Ion Exchange (India) Ltd., I steer the sustainability, quality, and business excellence vision for a multi-location manufacturing and services organization, embedding ESG, BRSR, and Net-Zero priorities into everyday decision-making. My role spans strategy to execution, integrating Total Quality Management, Lean Six Sigma, AI-ML–driven predictive analytics, and integrated management systems to enhance reliability, energy efficiency, customer satisfaction, and long-term value creation across India and international operations. Implemented Sustainability, ESG, and BRSR frameworks across operations. Embedded TQM, Lean Six Sigma, and Business Excellence practices organization-wide. Improved reliability through AI-ML predictive management. Delivered renewable energy, carbon reduction, and water-positive initiatives. Enhanced customer satisfaction and NPS via process excellence. Built capabilities and led technology development across eight locations. Sustainability & ESG, BRSR Reporting, Total Quality Management, Lean Six Sigma, Business Excellence, Energy Efficiency & Management, Carbon Net-Zero Strategy, AI-ML Predictive Analytics

As Head-Corporate Project Management (VBSL) at Reliance Infrastructure Ltd., I led end-to-end project management for the Versova-Bandra Sea Link, a 17km mega infrastructure EPC project, overseeing budgeting, planning, execution strategy, and procurement. My role encompassed contract management, vendor negotiation, cash flow planning, and schedule coordination to ensure timely and efficient delivery of this INR 7,000 crore project. Developed comprehensive project execution strategy for a 17km mega infrastructure EPC project. Managed budgeting, cash flow, and financial planning for INR 7,000 crore project. Streamlined engineering and procurement schedules to optimize project timelines. Negotiated contracts and vendor agreements ensuring cost-effective delivery. Oversaw supply and service package ordering across multi-disciplinary teams. Ensured project milestones and performance targets were consistently met. Project Planning, Budget Preparation, Execution Strategy, EPC Project Management, Contract Management, Vendor Negotiation, Cash Flow Management, Engineering & Procurement Scheduling

As Head Business Development(Transport Infrastructure-Railway & Metro) at Reliance Infrastructure Ltd., I led business development for railway and metro infrastructure projects, evaluating market potential, government investment plans, and budget allocations. My role included forming joint ventures, client negotiation, MOU signing, DPR analysis, risk assessment, EPC cost estimation, and tender participation to drive strategic growth in transport infrastructure. Identified market opportunities exceeding INR 4,00,000 crore (57 bn USD) over five years. Successfully formed over 30 MOUs and joint ventures with foreign and domestic partners. Participated in INR 11,000 crore tender bids for railway and metro projects. Secured two major EPC contracts totaling INR 2,350 crore. Led pre-bid engineering and macro execution planning for high-value infrastructure projects. Conducted financial and risk analysis to strengthen bid competitiveness. Market Assessment, Business Development, Joint Venture Formation, Client Negotiation, Tender & EPC Project Management, Financial & Risk Analysis, Pre-Bid Engineering, Contract Strategy

As AVP(Project Management) at Reliance Infrastructure Ltd., I managed end-to-end execution of large-scale EPC power projects, including Sasan UMPP (3960 MW) and 100 MW Solar Thermal CSP projects, overseeing planning, vendor management, procurement, logistics, engineering coordination, and contract performance monitoring. My role focused on ensuring timely commissioning, resolution of critical issues, and seamless contract closure. Successfully commissioned Sasan UMPP (6x660 MW) on schedule in April 2015. Delivered 100 MW Solar Thermal project at Dhursar, Rajasthan ahead of timeline. Optimized vendor management, procurement, and sub-contract execution for EPC projects. Streamlined logistics and ODC consignment handling for multi-location operations. Ensured contract amendments and performance evaluations were completed efficiently. Resolved critical engineering and execution issues to maintain project timelines. Project Management, EPC Execution, Vendor Management, Contract Management, Planning & Progress Monitoring, Logistics Coordination, Engineering Coordination, Renewable & Thermal Power Infrastructure

As GM(Project Planning & Monitoring) at Reliance Infrastructure Ltd., I oversaw project planning, post-order monitoring, vendor payments, and engineering coordination for large-scale power projects across thermal, solar, and gas-based infrastructure. My focus was on resolving critical issues, ensuring timely commissioning, and maintaining strict adherence to EPC contract standards. Successfully commissioned Butibori Thermal Power Project (600 MW) in March 2014. Delivered 40 MW Solar PV project at Dhursar in record 129 days. Completed FSNL of 2400 MW Gas-based CCPP at Samalkot by March 2012. Streamlined vendor payments and post-order monitoring to maintain project timelines. Coordinated engineering and logistics to resolve critical execution challenges. Ensured seamless compliance with EPC contracts and quality standards. Project Planning, Progress Monitoring, EPC Execution, Vendor Management, Engineering Coordination, Thermal & Renewable Power, Gas-Based Power, Commissioning Management

As DGM(Operation Management & Energy Efficiency) at Reliance Energy Ltd. / Reliance Infrastructure Ltd., I led energy efficiency and operations management across thermal, gas, combined cycle, and renewable power plants, driving optimization of heat rate, auxiliary power, and reliability. My responsibilities included GHG inventorisation, PAT implementation, condition monitoring, FGD and ash utilization, and integrating ISO-certified management systems for quality, environment, safety, energy, and social accountability. Implemented energy efficiency measures to optimize heat rate and auxiliary power consumption. Enhanced plant reliability through condition monitoring and predictive maintenance. Executed GHG inventorisation and PAT measures across multiple power stations. Integrated ISO 9001, ISO 14001, OHSAS 18001, ISO 50001, and SA-8000 standards into operations. Oversaw FGD installation and coarse ash utilization in thermal power plants. Managed operations of diverse capacities: 500 MW Dahanu, 220 MW Samalkot, 165 MW Kochi, 48 MW Goa, and 9.4 MW wind power projects. Energy Efficiency, Operation Management, Thermal & Gas Power, Renewable Energy, GHG Inventorisation, Integrated Management Systems, Reliability Improvement, Six Sigma

As Sr. Consultant (Sr.DD) in Energy & Technology Management at the National Productivity Council, I provided consultancy and capacity-building support across public and private sectors, focusing on energy management, efficiency, reliability, asset productivity and industrial technology optimization. My work included predictive maintenance, asset management, total productive maintenance(TPM), benchmarking, 5S, safety & Risk management, and implementation of integrated management systems across quality, environment, energy, occupational health, and social accountability. Achievements: Executed over 70 consultancy assignments for private and public sector clients. Conducted more than 100 training programs and workshops in energy and technology management. Implemented predictive maintenance and condition monitoring for mechanical and electrical assets. Enhanced operational efficiency using Total Productive Maintenance and 5S methodologies. Supported accelerated power development and distribution reform(APDRP) programs. Guided adoption of integrated management systems across quality, environment, safety, energy, and social accountability standards. Skills: Energy Management, Energy Efficiency & Audit, Predictive Maintenance, Asset Management, Total Productive Maintenance, Industrial Reliability, Integrated Management Systems, Capacity Building & Training