Satadru Mukherjee,  PMP®, CSM®

Satadru Mukherjee, PMP®, CSM®

PM/Delivery Manager/Analyst @ Government of Canada

About

Program-Project Manager with global (Canada, USA, APAC) experience who leverages deep technical knowledge to drive consistently positive business infrastructure and digital transformation, by implementing complex technology solutions in Enterprise level infrastructure, data center upgrade and migration, cloud migration, storage, business application upgrade, Telecommunication upgrade-refresh, currency upgrade, resource planning, hiring, end to end delivery. Dedicated problem solver who addresses problems head-on and investigates critical issues thoroughly to find cost-effective, actionable, best-fit solutions. A tenacious negotiator who creates win-win outcomes with key vendors. He assists in complex initiatives within aggressive time, and budget constraints. Experience working for Banking and finance Services, Insurance, Government services, Telecommunications, Retail, Manufacturing, and Healthcare industries. Working with the Product Owner to maximize value delivery by the Scrum Team as per the agile methodology. • Technology Strategy/Implementation/End to end delivery • Data center upgrade and migration • Resource Management • Stakeholder Relationships • Customer Satisfaction • Process Improvement • Negotiations • Issue Resolution • Telecom • Agile • Network, Telecom Upgrade / Information Security • IT Operations & Infrastructure Upgrade• Cloud migration • Customer Satisfaction • Documentation •Online payments• Call center/ Contact Center Integration • Merger and acquisition • PMO governance • ERP • Project-program delivery with a budget of 3.5 to 17.8MM and team size of 5 – 25 dispersed globally in multiple locations, planning, monitoring scope, resource, schedule, quality, and budget • Requirement gathering, global procurement, spend management, supplier engagement, project tracking, scheduling, governance and change control, performance, trend, and IT metrics, customer support, SOW, RFP, and vendor submission review. Vendor management and contract negotiation, SLAs, Project Plans, Project Budget, human resource plans • Rewarded for implementing the highest number of Change, midnight and weekend implementation. • Managed multiple projects simultaneously in a fast-paced distributed environment • Managed technical and business application development, upgrade and migration • Prioritizing after-business requirement gathering and handling shifting priorities • IaaS, PaaS, SaaS, CCaaS and cloud technologies, presentation, PMLC, SDLC, Agile, waterfall, PMBOK and hybrid methodology

Country

Canada

City

Greater Toronto Area

Industry

Information Technology & Services

Skill

Project Performance, Management, Project Management, ERP, CRM, Leadership, Supply Chain Management, SAP, Business Analysis, Vendor Management, SDLC, Business Intelligence, Outsourcing, Six Sigma, Procurement, Program Management, Requirements Analysis, Global Sourcing, Analysis, Project Planning

Experience

Government of Canada

PM/Delivery Manager/Analyst

Government of Canada

LinkedIn
2023-10 - 2026-3 · 2 yrs 6 mos

Ontario, Canada

Telus Canada

Implementation Project Manager

Telus Canada

2020-1 - 2023-9 · 3 yrs 9 mos

• Responsible for the smooth execution of the implementation and end-to-end delivery for mid to large-size customers and for multiple clients: GATX Rail Canada Corporation, Starbucks, WSP, Sephora, Abbotsford Police Department, Alberta Gaming and Liquor Control, Niagara Regional Police Service, City of Edmonton, City of Medicine Hat, Pembina Pipeline, Brand Tractor etc. • Projects: Delivery of wireline and wireless products. New circuit, upgrade, IP Velocity Exempt - with MWR, VRF, routers switches, IoT Installations and APs implementation. Installation of BI and associated appliances, Cloud secure connect, Application upgrade and platform Modernization for large Enterprise.

Bell

Project Manager

Bell

LinkedIn
2019-5 - 2019-12 · 8 mos

Creekbank Road/Wynford Toronto

Client: Victoria Order of Nurses (VON: Government funded and governed NGO) Performed two separate and concurrent roles –business analyst and project manager–and led the implementation Project 1: Bell EVC Layout, led buildout of high-speed wireless network for areas too remote from fibre network to be cost-effectively. Connectivity (WAN) Ethernet Circuit upgrade (NVC), Enhanced security and workforce mobility spanning 12 office locations across Canada and 1 data centre, installing VPN/firewall technologies across worksites, including 10 GB fibre between branches. Cultivated collaboration and efficiency. Cisco switch and router replacement: Implementation partner: Bell • Project 2: Dell Vx Rail Infrastructure upgrade. Design build and deployment, cutover and go live. Vendor partner: Dell EMC • Project 3: Dell-EMC Storage 4400 Backup Deployment. Build and deployment, cutover and go live. Vendor partner: Dell EMC • Project 4: Decom and Destruction of few unused obsolete servers through third party vendor PwC with all statutory and legal compliances. Vendor partner: PwC Client: Loblaw-Shoppers Drug Mart • Project . Contact (Call) Centre Integration: Cloud Hosted Contact Centre to replace the existing Aizan IVR, Avaya symposium and Interactive Intelligence on premise Contact Centre platform. Contact Centre as a Service (CCaaS) Cloud solution: built on Genesys PureConnect Technology, PCI Pal and Siebel Integration. Vendor partner: Genesys, PCI-PAL and Moneris (e-commerce online payment/billing gateway Client: CIBC (Bank) • Project: Verint 15.2 (Call Centre work force optimization) upgrade and migration, Build Lab A (Dev), Lab B (SIT), Lab C (User Acceptance Testing and Perf. Testing) followed by Prod/DR. Used Planview.Vendor partner: Verint

TD

PM - TD Bank

TD

2018-2 - 2019-3 · 1 yr 2 mos

Toronto, Canada Area

Project for Infrastructure Technology Solution(ITS) Delivery, Strategic Solution, Linux Currency Upgrade.: 1.Platform Modernization and 2. Vulnerability and Patch Management Business Application and Oracle database upgrade and migration from legacy(Oracle with Suse Linux) to new version (Oracle with Red Hat Linux)

Senior PM-Analyst Loblaw-Shoppers

Project Manager-Analyst Loblaw-Shoppers Drug Mart (President Choice)

Senior PM-Analyst Loblaw-Shoppers

2014-4 - 2018-1 · 3 yrs 10 mos

Toronto, Canada Area

Project 1 : SAN Upgrade and enhancement of Data centres including relocation of Cochrane and Consumers Data Centre device from raised floor to Loblaw-PCC Data centre Project 2 (BI/DW) : Complex Netezza upgrade and migration (SDM/PC Bank). End to end from design, infrastructure build, application and database migration, testing (Dev, SIT, UAT, PROD/DR) and final cut over. Staging of new Network, Firewall followed by user access from different Line of business Project 3 (Data Analytics) : Informatica application development, infrastructure build, testing (Dev, SIT, UAT, PROD/DR) upgrade and migration (SDM-LCL/PC Bank) 50% cloud and 50% on premises Project 4 (Data Analytics) : MicroStrategy development, infrastructure build, application and database migration, testing (Dev, SIT, UAT, PROD/DR) and final cut over providing 1500 user access through AD for digital interactive web application portal for sales and marketing reports and others through staging of new Network, Firewall Project 5 : Emerald ERP implementation for online sale of Medical Cannabis from design, infrastructure build, (Call) Centre Integration, penetration testing and to go live (cloud-on premises: hybrid). Payments –mandated by Moneris-PCI-PAL Digital web interactive application, standard Payment gateway for online payment by customer patient after security check through Firewall and DMZ secured network. Coordination with Loblaw Digital for customer interactive web platform.

Client :Telecom and Bank

Senior Project Manager

Client :Telecom and Bank

2010-7 - 2014-2 · 3 yrs 8 mos

India

Sears Retail, Caterpillar and AT&T  onsite USA

Delivery Lead/ Consultant

Sears Retail, Caterpillar and AT&T onsite USA

2006-3 - 2010-5 · 4 yrs 3 mos

USA

responsible for planning and delivery of IT projects. Worked and collaborated with Procurement, Human Resources Team to create RFI, RFP, RFS, and provided information for Technology Resource new hires. Managed and Delivered medium to large multiyear projects from 250K up to 21M, involving diverse teams of approx. 25 plus internal and contract staff. Assisted for Business case approval, budget, RFP for selection of vendors and project implementation. Managed communications between the technology team, third party vendors and management

Celetronix(now Jabil Circuits) and Eisodus Network

Senior Manager

Celetronix(now Jabil Circuits) and Eisodus Network

2002-3 - 2006-4 · 4 yrs 2 mos

Mumbai Area, India

Managed IT ERP implementation BaaN to SAP : migration/implementation. Global Procurement. Electronic Manufacturing Service Provider manufacturing product for Apple, Dell, Medtronics etc. Vendor Management, IT Licensing Issue. Commodity Management and Supply Chain Management.

Education

Indian Institute of Technology, Kharagpur

Indian Institute of Technology, Kharagpur

LinkedIn

Major: IT, MIS, Network Communication, RDBMS, System Analysis and Design, Unix, Java

1999 - 2001 · 2 yrs
Humber College

Humber College

LinkedIn

Information Technology Project Management

2014 - 2014

Project Management

University of Calcutta

University of Calcutta

LinkedIn

Physics, Chem. and Maths

Bachelors of Science

Jadavpur University, Kolkata

Jadavpur University, Kolkata

LinkedIn

Micro Electronics, Semiconductor, Integrated Circuit and VLSI (chip design)

2000 - 2004 · 4 yrs

Satadru Mukherjee, PMP®, CSM®'s Contact Information

Email

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Phone

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