Sathwik Yerram

Sathwik Yerram

Senior MS Dynamics Developer @ Nelnet Diversified Services

About

Experienced Dynamics CRM Developer with over 5 years of designing, developing, and implementing CRM solutions. C#,.NET, JavaScript, and other related technologies are used to customise and extend Dynamics CRM functionality. Expertise in analysing business requirements, designing efficient solutions, and delivering high-quality code is required. Proven ability to work with cross-functional teams and stakeholders to ensure project success. Strong problem-solving and troubleshooting abilities, as well as an eye for detail. Capable of staying current on CRM trends and technologies. Committed to providing exceptional customer experiences by utilising cutting-edge CRM solutions

Country

Canada

City

Scarborough

Industry

Information Technology & Services

Skill

Business Workflows, Database Design, Data Modeling, Data Analysis, Analytical Skills, System Configuration, Skill Development, Infor Enterprise Resource Planning (ERP), Field Service Management, Custom Software, Team Management, Writing, English, Business Process, Azure DevOps Services, Customer Relationship Management (CRM), SQL, JavaScript, .NET Framework, Microsoft Dynamics CRM

Experience

Nelnet Diversified Services

Senior MS Dynamics Developer

Nelnet Diversified Services

LinkedIn
2026-3 - Present · 7 mos
City of Ottawa / Ville d’Ottawa

Intermediate Systems Dev/Integrator

City of Ottawa / Ville d’Ottawa

LinkedIn
2023-10 - 2026-3 · 2 yrs 6 mos
SEPHORA

Dynamic CRM Consultant

SEPHORA

LinkedIn
2021-5 - 2023-9 · 2 yrs 5 mos

Toronto, Ontario, Canada

Working with Business Analysts to better understand customer requirements. Created solutions based on client requirements in C#/.Net. Performed on-premises to cloud migration for Microsoft Dynamics while ensuring entity dependency compliance. Used KingswaySoft and XrmToolBox to migrate data from on-premises CRM to cloud CRM. Created custom C#/.Net plugins that automate business processes and calculations. Using HTML/CSS/JS, I implemented a third-party integration to create a document converter and PDF splitter plugin for Microsoft CRM. Created on-demand and scheduled automated testing for Microsoft Dynamics using LEAPWORK for both front-end and back-end testing. Developed, maintained, and executed unit test scripts as part of the development and deployment of new solutions in Azure DevOps. Trained and led new hire initial training sessions to introduce them to Dynamics CRM. Using Microsoft portal , created and configured a front-facing environment for external users. Dynamics CRM Developer Mar 2019 to Mar 2020 Avineon Hyderabad, India Created customised CRM solutions with the Microsoft Dynamics CRM platform, including configuration, customization, and extension development. Gathered and analysed requirements for CRM system enhancements and customizations in collaboration with stakeholders such as business users and project managers. Created scalable and efficient CRM solutions based on business requirements, taking best practises and industry standards into account. CRM entities, forms, workflows, business rules, and other components are customised to meet specific business requirements.

Avineon India

Dynamics CRM Developer

Avineon India

LinkedIn
2019-3 - 2020-3 · 1 yr 1 mo

Created customised CRM solutions with the Microsoft Dynamics CRM platform, including configuration, customization, and extension development. Gathered and analysed requirements for CRM system enhancements and customizations in collaboration with stakeholders such as business users and project managers. Created scalable and efficient CRM solutions based on business requirements, taking best practises and industry standards into account. CRM entities, forms, workflows, business rules, and other components are customised to meet specific business requirements. To extend the functionality of Microsoft Dynamics CRM, created custom plugins, custom workflow activities, and integration components. Migrated data from legacy systems to Microsoft Dynamics CRM while maintaining data integrity and consistency. Integrate with other systems or third-party applications and keep them up to date. Identified and resolved CRM implementation-related technical issues, bugs, and system errors. To ensure quality and dependability, perform extensive testing and debugging. Conducted end-user training sessions and provided ongoing support and guidance. Collaborated with cross-functional teams, such as developers, administrators, and project managers, to ensure successful CRM solution implementation and integration

Excelra

Dynamics CRM Developer

Excelra

2017-9 - 2019-2 · 1 yr 6 mos

Collaborated with Business Analysts to collect requirements and create documentation. Worked on writing and optimising SQL statements. nvolved in database performance, security, and availability. Was in charge of creating documentation and specifications for business needs. Responsible for changing store procedures and views to meet business needs. Worked on the design, coding, and implementation of software solutions using a variety of techniques. Used the Kimball Methodology to work on database tuning, optimisation, data modelling, and warehousing. Knowledge of Transact-SQL (DDL, DML, DCL), as well as database table design and normalisation. Experience implementing business logic in SQL using Triggers, Indexes, Views, and Stored Procedures. Acquired knowledge of and experience with out-of-the-box (OOTB) configuration and customizations in Dynamics CRM 2013. Created Custom Entities, Forms, Views, and Custom Attributes for individual business units. SSRS reports were created using CRM data and deployed into CRM forms using CRM 2013. Developed SSIS packages and updated them to meet the needs of the business. Developed tables, stored procedures, views, triggers, and user defined functions (UDFs). Data Transfer (via DTS) from Development to Testing and Production Servers Used Team Foundation Server for Version Control and Source Control.

Education

Dalhousie University

Dalhousie University

LinkedIn
Kakatiya University (University College of Pharmaceutical Sciences)

Kakatiya University (University College of Pharmaceutical Sciences)

LinkedIn

Sathwik Yerram's Contact Information

Email

******@***.com

Phone

(**) *** ****

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