saskia coley

Part time swimming instructor while at school

* I also worked as a promotional ambassador and developed communication and public engagement skills. * Public communication and engagement * Confidence and self-presentation * Brand awareness

Auckland Tourism, Events and Economic Development (ATEED) is a council-controlled organisation, which will help lift the Auckland region's economic wellbeing, and support and enhance the ability of the region to compete internationally. The organisation had a significant role in attracting and planning for major events, like Rugby World Cup 2011. In line with the Major Events Protocol, I was contracted in to streamline the regulatory process for event organisers in Auckland City making the process event friendly and more easily navigated. In turn the Auckland Event Capability Guide - Helping Event Organisers navigate the Auckland Council event regulatory processes and Auckland Event Landscape, was created.

* Full ownership in organising, managing and implementing the Unitec Run & Walk Events Series (2000 + participants total) from the initial planning stages and budgeting right through to the running of all 5 events in the series on the day. * Initiative development and strategic planning * Defining event goals, objectives and implementation plans * Developing and implementing marketing strategies * Registration management * Customer service * Staff and volunteer recruitment and management * Providing regular sponsorship reports and management reports * Establishing communication protocols and operating procedures * Developing event Health and Safety plan * Controlling budget and inward/outward invoicing * Conducting pre and post event reports to review needs and obtain feedback * Development of Samplers/Exhibitors Opportunity overview * Samplers/Exhibitors sales and management * Social Media * Graphic design – collateral * E-Newsletter communications * Execution of event * Event Director Software – setting up event system annually / management * Physical tasks

* This role allows me to work on all areas of the event with my main objective is to plan, implement and execute the adidas Auckland Marathon 3 day Registration & Expo (for 25,000+ participants and public) and the Event Day ‘Picnic in the Park’ (for 45,000+ participants, supports and public). * As above with Run Walk Ltd + * Administrator/staff management and mentoring * Corporate sales and management * Sponsorship and charity management * Supplier management * Event manual development * Website management * Accounts payable – assistance * Leadership, task delegation * Time management * Prioritising – multi-tasking * EventsPro & Event Director software management

* Two Moons Ltd owns the Mission Bay Jazz and Blues Streetfest and contracts to IMG as event management for the FIM Speedway Grand Prix. My responsibilities for Streetfest include website and social media management, assisting with band sourcing & management and event day implementation/coordination. * My role for speedway varies with most tasks delegated to me in the lead up months and during event week and includes entertainment management. * Website management * IRD / APRA requirements * Social media content developer and management * Event director assistance * Physical tasks * Entertainment management

* While studying a Diploma in Events Management I completed an internship with Triathlon New Zealand (TNZ). My set task was to re-develop the TNZ Event Manual from a complex version into a basic version. Once completed, the event manual was distributed to all TNZ affiliates. * Triathlon rules and regulation research * Identifying important key components * Manual structure and formatting

* My responsibility as an intern with Spark Activate / Fuse was to contact and manage talents shifts. * Talent coordination * Database formatting and entry

* Responsible for customer service, food preparation, beverage management. * Hospitality management * Customer service * Beverage management * Cash register / eftpos processing

COUNCILOR / LAKE FRONT STAFF August 2008 – August 2008 GROUP LEADER / COUNCILOR / SWIM INSTRUCTOR June 2008 – August 2008 America’s camp is a camp for Children of 9/11 victims. The main focus is to take care and entertain the children to help them in moving on from the tragedy in their past. My role included supporting children and life-guarding at the lake front. Camp Danbee is a camp for girls between 5 – 15 yrs old. I was responsible for managing the activities and councilors for the yellow-jacket group (forty-two 7-8 yr old girls) as well as teaching swimming to a number of campers.

BANKING ADVISOR April 2007 – May 2008 CUSTOMER SERVICE REPRESENTIVE (CSR) February 2006 – April 2007 BANK TELLER March 2005 – February 2006 Working at the Bank of New Zealand for four years gave me an opportunity to develop many skills and mature. As a bank teller I gained customer service and cash management skills. My customer service skills improved further as a CSR and in this role I also develop knowledge in international transactions. Finally moving into a Banking Advisor role allowed me to develop relationship management skills and gave me knowledge and understanding of lending and investments.

As the Senior Conference & Event Co-ordinator I managed all aspects of Conferences and Events organisation and coordination and was responsible for assessing client requirements and ensuring that the events operated smoothly and reflected positively on the University through detailed planning and excellent communication. The Senior role coordinated larger events and engaged with VIP clients and Government agencies. In this role I had overall responsibility to meet all clients' conference and event requirements. Effective performance resulted in satisfied customers, repeat business and client referrals. This role included facilities and venue management, conference specialities such as; online registration services, EDM management, accommodation & travel arrangements, abstract management, website development, and event management. This role also included leadership of five Conference and Event Co-coordinators to ensure an efficient and effective team. Software: Ungerboeck Weebly / Wordpress Syllabus

Marketing and the Business Scope of Marketing Understanding basic economics (eg. supply & demand) Target Marketing The Marketing Mix and Managing the Marketing Effort Product Presentation and Packaging Promotion Communication skills Product Pricing and Distribution Pricing Customer Service Methods of assessing customer satisfaction Market Research Organisations

Beverage Management Public Relations Event Planning Event Design Event Production Integrated Marketing Communications

The STAR accreditation represents a substantial investment in time and professional development; demonstrating a commitment to being the Best of the Best in the financial service industry.

Public Relations: Introduction and Definitions ‐ 'Publics'and People Methods of Communication ‐ Language in Communication How to Approach PR ‐ Institutional Versus Consultant – Techniques Media Relations and Dealing with the Media – Advertising Issuing Material to the Media – Media Release - News Conferences Corporate Public Relations Issues and Crisis Management ‐ Strategies – Mediation – Privacy Issues Lobbying Government – Writing Submissions Community Public Relations – Getting to know your Community Uses of Different Media Speaking Programmes ‐ Speech Notes – Guidelines for a Good Speech Freelance Journalism: Introduction to Freelance Writing Using Correct English What is News? Writing a News Story Controlling and Managing your Work Writing Features Descriptive Work and Interviews Ideas and Types of Writing The Role of the Newspaper Specialising Photojournalism - Radio and TV Reporting - The Rules on Defamation

The Momentum Life Coach Level 1 Programme comprises of 60+ Coach-Specific Training hours and the Level 2 Programme comprises of a further 65+ hours. The 11 ICF (International Coach Federation) Core Competencies, including the 70 detailed competencies, are used as its fundamental framework. All behaviours, processes, tools and skills are directly relevant to the competencies, enabling the coaches to master them from the outset. This framework supports the students’ ACC and PCC credentialing process, via the ICF’s Portfolio Application route. Activities and Societies: International Coach Federation (ICF)