Sarocha N.
Customer Service Specialist @ FIBS Logistics
Thailand
Bangkok
Logistics & Supply Chain
Freight, Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, Leadership, Export Documentation, Cw1
Experience

Customer Service Specialist
Bangkok, Bangkok City, Thailand
-Handle shipment America ,Canada,Europe and Asia end to end -Submit AMS,ACI,ISF,AFR. -Ensure a smooth booking, documentation and invoicing process - Preparing shipping documents (Bill of lading, Invoice, PO, P/L, COA, etc.) - Co-ordinate with carrier/co-loader, customer, overseas office to move cargo as planned. -Ensures customer requirements are met and takes corrective actions in case of deviations from customer requirements. -Ensures documents are completed and updated in a timely and efficient manner and according to regulations and internal procedures

Export Specialist
-Handle customer enquiries & customer shipments from booking -Release to cargo arrival at destination and follow up clearance progress with oversea. - Creates bookings with program CW1. Coordinates solutions to documentation issues for customers -Verifying the job is priced correctly upon sending -the booking confirmation. - Work closely with other departments to support the booking process and expand more business. - Ensure a smooth booking, documentation and invoicing process Preparing shipping documents (Bill of lading, Invoice, PO, P/L, COA, etc.) -Co-ordinate with carrier/co-loader, customer, overseas office to move cargo as planned. -Ensures customer requirements are met and takes corrective actions in case of deviations from customer requirements. -Ensures documents are completed and updated in a timely and efficient manner and according to regulations and internal procedures

Documentation Specialist
leschaco service ltd
Bangkok, Bangkok City, Thailand
Sarocha N.'s Contact Information
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