Sarmistha Basu

• Expanding the relationships with existing top customers by proposing solutions that meet their objectives and generating higher revenue • Strategies and planning for consistently meeting or exceeding expectations through innovation and transformation • Specialist & consultant to HR & Finance in designing Tax Benefit and other flexi benefit policies in their organization • Schedule regular meetings & reviews with customers to ensure they are satisfied along with marketing & business intelligence team • Planning for up-sell or cross-sell services within company compliance and policies • Ensure both the company and clients adhere to contract terms • Complete competition study & to find new ways to retain customers • Set sales and revenue targets and work diligently to meet them • Collaborate with internal teams (e.g. New sales, Operations, Customer care, Marketing, Leadership team COMEX) to address customers’ needs

Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 80+ countries, Head Office in Paris, Sodexo serves 75 million consumers each day through its unique combination of Benefits and Rewards Services, One of the best tools used by over 10,000 HR leaders across India and globally is Sodexo Benefits and Rewards Solutions.

Group Head (Key Account Manager)of BIG-CBS Network under Reliance Broadcast. Reliance Broadcast Network Limited (RBNL) - A multi-media conglomerate with play across radio, television, out of home and live entertainment. • BIGCBS Networks – A joint venture with CBS Studios International, USA’s No. 1 TV broadcaster offering 3 Channels, BIG CBS Love, BIG CBS Prime and BIG CBS Spark. • Key Account Management. • Business Development and Industry Analysis. • Integrated Marketing Communication Planning. • Planning and Execution of various sales strategies.

1. Revenue Target of 1.08 Billion INR (108 Crores) Per annum. 2. Corporate Sales and making contracts with corporates to generate higher revenue. 3. Meeting Key Decision Making Authorities to understand their needs and processes and promote the different concepts to A+ Corporate Accounts. 4. Mapping new corporate clients, studying their potential and understanding their requirements can be and accordingly offering useful solutions to get optimum market share. 5. Handling corporate clients for repetitive and higher revenue generation and maintaining excellent client relations. 6. Giving product and service presentations. 7. Meeting the CIP guests of KFA majorly the top flyers. 8. Getting SALES booked through effective Negotiations. 9.Preparing daily, weekly, and monthly reports for better SALES tracking. 10.Achieving monthly revenue targets. 11.All in all liaising with our frequent and commercially important fliers & maintaining a benficial corporate relationship.

Regus – Area Sales Manager . Key Responsibilities: • Executes a call planning strategy aimed at: commercial property agents, 3rd party contacts, local community networking, and developing local partnerships in order to generate new business. • Acquires and develops a portfolio of local key accounts with the clear focus to generate revenue streams across all products and services in both the local market, as well as across the entire Regus network. • Grows business from existing customers (through referrals) to drive expansions and new sales into other territories.

Market coordinator of the website company Splendia it is a search engine and booking portal for 5star and luxuary hotels.

I was flying with Jet Airways as Cabin Crew and was acknowledged for my Efficiency and Excellent customer services..