Sarkis Ghazaley

- Operated as a strategic and execution partner to senior c-level leadership, driving delivery of company-wide priorities across GTM, customers, FP&A and operations - leading BoD meetings and alignment - Partnered with TxO/Strategy offices around corporate vision and translating into clear operating plans, milestones, and execution cadence, ensuring alignment - Led various cross-functional initiatives spanning Sales, Customer, Product, Finance, and Operations, accelerating outcomes and reinforcing strategy and AoPs - Supported leadership w/ customer enagements, CEBs, offsites, annual roadshow events and their relevant follow-throughs ascertaining governance and control across the process

- Orchestrating the holistic management of the Utilities territory in the UAE, encompassing customer, partner, and growth perspectives. - Driving customer engagement initiatives to ensure client satisfaction, retention, and loyalty. - Developing and executing strategic plans to optimize territory performance and achieve sales objectives. - Crafting and implementing innovative sales strategies to capitalize on market opportunities and drive revenue growth. - Scaling operations efficiently to meet the evolving needs of the Utilities sector while fostering collaboration among internal teams and external partners.

- Assumed end-to-end operating leadership during a transition period, overseeing execution across GTM, presales, sales-ops internal shared service operations - capacity builds, growth plans, Plan of Records, AoP, QBRs, comp/incentives and etc. - Owned CQ+1 and 2RQ FC and pipeline management, performance management, converting strategic priorities into operating plans, targets, and accountability mechanisms - Drove cross-functional alignment with line of business solution leaders, demand generation heads, channel/partner leads and MD/Sales teams - Acted as the primary execution partner to executive leadership, as well as exec. sponsors on customer deals and transactions requiring sponsorship/oversight

- Led customer outcomes and GTM execution across enterprise accounts, spanning adoption, retention, expansion, and executive engagement - Acted as operating partner to regional leadership, designing and executing growth strategies through disciplined planning, governance, and performance management - Drove pipeline rigor, FC accuracy, deal structuring, QBRs and cross functional priorities aligning Sales, Customer Success, Services, and Partners around shared objectives - Served as exec. sponsor and escalation lead for strategic customers, aligning SAP’s cloud and business application portfolio to transformation priorities Key Achievements: ► Awarded Top Talent of the Year - 2021 ► Identified as an SAP Catalyst to partake in a unique incubating and accelerating career development plan

Key Achievements: ► Highest performer S.EMEA for Sales Field Rotation ► Awarded finalist in "SAP Global Strategy" competition

- Manage NCR's business within the Banking/Financial Services LOB across the nation - Set the groundwork for a channel business and onboarding of a channel partner Key Achievements: ► Excelled FY18 annual revenues by 381% YoY ► Recognized as a top performer and team-spirited infuser ► Facilitated in NCR's participation in a Global Money Week initiative in coordination with Bank Audi

- Partner with bank’s business units to expand and cross-sell opportunities; lead account director for the National Commercial Bank (NCB) - Apply presentation and consultative selling skills to deliver sales presentation at senior/executive levels - Analyze, model, and process customer and industry data to assist in responding to customer's needs and requirements - Lead account planning and opportunity planning sessions - Maintain and grow file value and serve as the principal financial sales representative - Collaborate with team members including post-sale, pre-sale, and management to achieve business objectives Key Achievements: ► Awarded FY18 H1 largest deal of the 1st two running quarters ► Consistently best performing sales executives in reporting region

- Support marketing executives and initiatives in efforts of increasing brand value - Organize college job fair orientations for prospect undergraduates/freshers

- Followed up with active current accounts to maintain good business relationships - Cold-called companies of multiple industries to reach out to or nurture leads that have gone cold to further increase sales revenue

- Developed an HTML Email Builder to facilitate the building of email templates - Worked alongside NCR's regional presale consultants - Debugged networking and integration issues with IT teams of several local banks - Upgraded ITM servers and applications to their latest versions to reduce downtime - Tested ITM functionalities on UAT and production servers

- Installed AA NDC and XFS drivers on newly arrived ATMs - Recorded, analyzed and interpreted currency notes data for template updates - Serviced and replaced faulty parts in ATMs - Attended sales meetings to promote the ITM and other solutions

Graduated with Distinction. Dean's Honor List.