Saravanan R.

Develop and implement IT procurement strategies and tender plans for Qatar Airways Group requirements. Identify cost-saving initiatives while managing budgets effectively for sourcing software and infrastructure purchase. Negotiate IT Service Agreement and Commercials with key technology vendors, ensuring favorable terms and compliance with Service level agreements, Cyber security and Data protection. Collaborate with IT and other departments to assess needs, review renewal profile and prepare category plan. Provide recommendations and align procurement activities before the start of fiscal year. Collaborate with Finance, Business Operations, and Legal departments to meet IT procurement needs. Manage the end-to-end procurement process, including requisition and purchase order management. Analyze buyer performance and reports to track KPIs and identify improvements. Establish benchmarks for continuous improvement, create and enhance best practice processes. Ensured compliance with internal policies and external regulations in all procurement activities.

Develop and implement IT procurement strategies and tender plans for Qatar Airways Group requirements. Identify cost-saving initiatives while managing budgets effectively for sourcing software and infrastructure purchase. Negotiate IT Service Agreement and Commercials with key technology vendors, ensuring favorable terms and compliance with Service level agreements, Cyber security and Data protection. Collaborate with IT and other departments to assess needs, review renewal profile and prepare category plan. Provide recommendations and align procurement activities before the start of fiscal year. Collaborate with Finance, Business Operations, and Legal departments to meet IT procurement needs. Manage the end-to-end procurement process, including requisition and purchase order management. Analyze buyer performance and reports to track KPIs and identify improvements. Establish benchmarks for continuous improvement, create and enhance best practice processes. Ensured compliance with internal policies and external regulations in all procurement activities.

Managed categories including IT Services, Hardware and Software, Professional Services, Inflight Supplies, Logistics, and Supply Chain. Negotiated corporate procurement contracts in collaboration with internal and external stakeholders. Achieved substantial cost savings by securing discounts from suppliers and service providers. Reviewed and issued contracts and purchase orders following vendor selection and procurement process oversight. Evaluated supplier quotes based on purchasing procedures, focusing on quality, price, and delivery competitiveness. Developed and maintained relationships with key suppliers to ensure effective communication and meet expectations. Identified potential suppliers through industry networking, advantageous package purchasing, and cost-saving initiatives. Created project plans and communicated deadlines to ensure timely completion of initiatives. Prepared and delivered bid invitations to supplier firms as part of procurement activities. Engaged in continuous improvement by generating suggestions and participating in problem-solving to support teamwork and efficiency.

Implemented a New Warehouse Management System to monitor real-time inventory and stocking levels, resulting in a 20% reduction in overall inventory in Inflight Supplies. Managed Inflight Bonded Item Inventory catalogue, ensuring real-time data accuracy for Inflight service products and Bonded items. Oversaw daily shipping and receiving operations for a diverse range of products. Managed monthly freight cost reporting, created accurate product forecasts, and developed plans based on historical usage and trend analysis. Achieved high forecast accuracy compared to actual demand, optimizing inventory levels. Tracked logistics and managed inventory lifecycles to align with forecasted demand and ensure availability. Reduced warehouse operation downtime by aligning reorder processes with usage and backlog levels. Ensured compliance with work health and safety requirements, identifying training needs and providing supervision. Successfully managed 2 consecutive annual inventory closings with 100% accuracy, under budget, and reduced inventory value year-over-year. Managed an annual budget of $50M effectively.

Managed Bonded Stores Inventory operations, including planning, storing, packing, and dispatching for approximately 230 daily flight departures. Ensured environmentally controlled warehouse operations through effective staffing and strategic resource allocation. Ensured compliance with legislation related to customs, fire safety, food safety, security, first aid, ramp safety, and airport procedures for the bonded store. Monitored operations, controlled methods and processes, and optimized quality and cost efficiency in goods distribution. Oversaw day-to-day shipping and receiving operations, managing over a thousand packages daily. Developed and led a motivated warehouse team to consistently achieve operational goals and exceed performance targets.

Managed Cellar and Inventory operations aboard the Celebrity Cruise Ship, accommodating 3000 guests, in various roles - Bartender, Sommelier (Wine Steward), Cellar Master. Responsible for ordering products via purchase requisitions, overseeing inventory and logistics management for planned usage. Conduct regular inventories to promptly identify supply shortages and resolve inventory issues. Monitored wine service operations, conducted quality control analyses, managed budgets, and controlled wine costs. Acquired and applied new skills to enhance daily tasks, improving efficiency and productivity. Collaborated with customers to understand their needs and deliver excellent service. Implemented new promotional strategies, significantly boosting business and promoting special offerings.

Managed inventory control of all beverages, ensuring optimal stock levels and minimizing waste. Monitored and maintained beverage quality standards across all bars and dining outlets. Conducted regular audits of beverage supplies, tracking usage and identifying discrepancies. Developed and enforced cost-control strategies to enhance profitability. Ensured compliance with health and safety regulations related to beverage services.

Worked and Trained in F&B, Butler, Restaurant and Bar Services at Welcomgroup Sheraton Hotels in Chennai and Jaipur, India, gaining extensive experience in hospitality operations and customer service.