Saranraj Subramaniyan

 Responsible for managing end-to-end procurement process. Sourced vendors, built relationships and negotiated prices. Developed productive relationships with key account holders.  Preparing plans for the purchase of equipment, services, and supplies.  Following and enforcing the company's procurement policies and procedures.  Reviewing, comparing, analyzing, and approving products and services to be purchased.  Managing inventories and maintaining accurate purchase and pricing records.  Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.  Maintaining good supplier relations and negotiating contracts.  Researching and evaluating prospective suppliers.  Preparing budgets, cost analyses, and reports.

 Manage the day to day daily task of Document Control.  Maintaining a tracking facility to enable documents to be updated easily.  Responsible for maintaining hard copy information  Issuing and distributing controlled copies of information  Prepare and collect all the documents copies for monthly review with accounts.  Following up of arrival of air and ocean cargo with respective Airlines, Liners or freight forwarders and confirm the same to the clients.  Coordinate with clients for necessary documents for Customs clearance.  Solving the Problems related to Documentation.  Updating the clients regarding the status of consignments from time to time  Preparing daily, weekly and monthly consignment statements and provide the same through e-mail to the clients.  Arrange payments for Collecting Delivery Orders of Shipments from other S/lines on time and handing over the all necessary document to customs clearing agent.

 Processing PO Invoices by three way match  Processing Non-PO & Service PO Invoices with approvals  Resolving client’s queries regarding overdue payment  Allocation of workflow items (Invoices) to the team members.  Approval of invoices for value more than 50K processed by the team members.  Responsible for the day to day performance of the team in completing the daily task and audit.  Monitor & report team production and availability on daily / weekly basis

Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Assist with placement of orders, refunds, or exchanges. Utilize computer technology to handle high call volumes. Work with customer service manager to ensure proper customer service is being delivered. Act as the company gatekeeper.