sarai rodriguez

customer service representative

About

Administrative professional dedicated to excellence in service and building ethical relationships, currently seeking a position within an organization with leadership opportunities leading to career growth and advancement.

Country

united states

City

apopka

Industry

telecommunications

Skill

microsoft office, customer service, phone etiquette, multi line phone, cashiering, 10 key, web based communication, filing, data entry, time management, team building, organization skills, communication, fax, typing

Experience

sales associate

kirkland's

2014-9 - 2015-2 · 6 mos

* Cash handling * Stocking new products * Loading and unloading new shipments * Closing store: cleaning and organizing store * Tracking orders/inventory

office clerk

new levels life coach

2012-6 - 2012-8 · 3 mos

* Managed filing of client data while adhering to company security policies of confidential documents * Provided customer service via call and email inquiries while maintaining client satisfaction by providing quick turnaround on their concerns * Responsible for scheduling of client's appointment * Sourced and ordered office equipment and supplies

customer service representative

adcomm, inc.

2015-2 - Present · 11 yrs 8 mos

* Customer support to new patrons on new orders: internet, phone, & cable service * Customer service to existing patrons on personal accounts * Simultaneous use of various interface portals for performing data entry * Inside sales for account upgrades * Educate customers on account billing * Process credit cards/conduct credit checks * Customer retention