Sarah MacKenzie

Head of Client Success and Operations @ Via

About

Via is transforming how candidates and employers connect by collapsing the entire hiring process - from sourcing to shortlisting - into one intelligent system. We’re building the UK’s largest pool of candidates, starting with finance, HR, technology, sales, and administration. Employers don’t just post jobs with Via - the platform advertises, matches, screens, and interviews on their behalf, delivering only the five best-fit candidates, verified and ready for final interview. For more information about the platform and how it works, please visit www.viamatch.ai or give me a call - 020 3617 9746. Communicate are a niche, London based consultancy focused exclusively on the provision of high-calibre finance professionals for commerce & industry businesses, specifically into the Media, Telco’s, IT, Technology, Retail, Extractive Industries, Property and Business Services sectors. We prioritise the professional and personal development of all of our team members, so all our recruiters go through an extensive world class training academy, following a bespoke programme designed just for us. They then continue to receive support throughout their entire career, allowing them to progress alongside the business. For more information about Communicate, including current opportunities, please visit our website: www.communicate-rs.com

Country

United Kingdom

City

Greater London

Industry

Staffing & Recruiting

Skill

Recruitment Advertising, Change Management, Executive Search, Contract Recruitment, Candidate Generation, Recruiting, Permanent Placement, Technical Recruiting, Strategy, Finance, Sourcing, Stakeholder Management, Financial Modeling, Screening Resumes, Accounting, Headhunt

Experience

Head of Client Success and Operations

Via

2025-7 - Present · 1 yr 3 mos

Head of Client Success & Ops for Via (www.viamatch.ai), the platform transforming how candidates and employers connect by collapsing the entire hiring process - from sourcing to shortlisting - into one intelligent system. We’re building the UK’s largest pool of candidates, starting with finance, HR, technology, sales, and administration. Employers don’t just post jobs with Via - the platform advertises, matches, screens, and interviews on their behalf, delivering only the five best-fit candidates, verified and ready for final interview. For jobseekers, Via means privacy, fairness, and simplicity. Your profile stays anonymous until you match, you can apply in one click, and the system keeps working for you in the background - searching for roles while you sleep. Every match comes with feedback, so you’re never left in the dark. For employers, it means faster hiring, lower costs, and no wasted hours sifting through hundreds of CVs. Via is built for speed, privacy, and accuracy - creating a recruitment process that works for both sides.

Head of People & Operations

Communicate Recruitment Solutions

2024-6 - Present · 2 yrs 4 mos

London, United Kingdom

Communicate specialises in the placement of finance professionals across a range of industries ranging from FMCG and Retail to Property and Construction.