Sarah Zewge

Promoted from Jr. Operations Manager after 12 months. • Analyzing operational and logistics data to support daily business decisions and process improvements • Managing customs documentation and coordination for international shipments • Operating and coordinating the Metaflow retail store in Alexa (Berlin) remotely, supporting inventory management and day-to-day store operations • Creating and maintaining operational spreadsheets and reports to track logistics • Supporting day-to-day operations across logistics, retail, and internal processes in a fast-paced startup environment • Contributing to upcoming Continuous Improvement initiatives aimed at optimizing operational workflows and data transparency across the operations team

• Supported operations across logistics, procurement, and research projects in a fast-paced environment • Conducted supplier and logistics provider comparisons to optimize cost and performance • Assisted in building and improving operational processes and internal workflows • Contributed to operational research, pricing comparisons, and data analysis • Gradually took ownership of independent projects across multiple operational areas

Managed day-to-day operations of Giovanni L. Café and KFC, ensuring smooth service and high customer satisfaction • Responsible for financial performance including budgeting, cost control, and labor cost management • Led recruitment, training, and performance management of restaurant staff • Oversaw inventory management and supplier coordination to maintain operational efficiency • Implemented marketing and promotional initiatives to increase sales and customer engagement • Handled customer feedback and resolved service issues to maintain brand standards

• Supported financial reporting by gathering, validating, and structuring performance data • Assisted with budgeting and expense tracking to compare budget vs. actual performance • Conducted market research to identify trends relevant to business strategy and operations • Performed data analysis and basic financial modeling using Excel spreadsheets • Contributed to cross-functional projects and internal reporting processes

management, and cost control • Analyzed financial reports and defined strategic goals to drive sustainable growth • Managed and developed large teams, including recruitment, training, and performance management • Oversaw daily restaurant operations, ensuring operational efficiency and compliance with brand standards • Coordinated supply chain processes and vendor relationships to maintain operational continuity • Responsible for brand representation and maintaining consistent customer experience standards • Developed and implemented business strategies to support long-term growth

• Conducted laboratory experiments and sample analyses, including preparation of solutions, execution of tests, and operation of laboratory equipment • Supported research and development activities by assisting in experiment design, data collection, and data analysis • Contributed to quality control processes and documentation of test results • Collaborated with scientists and engineers in interdisciplinary project teams • Gained practical insights into industrial R&D processes and laboratory workflows

• Prepared and served food and beverages, primarily coffee specialties • Handled cash transactions and provided customer service in a fast-paced environment • Maintained cleanliness and ensured the café was well-stocked throughout shifts • Monitored inventory levels and supported ordering of supplies • Collaborated with airport staff, including security teams, due to café locations within the airport security area

• Prepared and served food and beverages, primarily coffee specialties • Handled cash transactions and provided customer service in a fast-paced environment • Maintained cleanliness and ensured the café was well-stocked throughout shifts • Monitored inventory levels and supported ordering of supplies • Collaborated with airport staff, including security teams, due to café locations within the airport security area

• Prepared and served food and beverages, primarily coffee specialties • Handled cash transactions and provided customer service in a fast-paced environment • Maintained cleanliness and ensured the café was well-stocked throughout shifts • Monitored inventory levels and supported ordering of supplies • Collaborated with airport staff, including security teams, due to café locations within the airport security area

• Supported younger students with homework and exam preparation • Explained school topics in a clear and understandable way • Helped build confidence in learning through patience and structured guidance

Coursework in theoretical and physical chemistry with a focus on computational chemistry. Completed 160/180 ECTS credits (Grade: 2.6). Co-author of the scientific publication: “Theoretical Investigation of the Structures, Stabilities and Vibrational Properties of Triatomic Interhalide Anions and their Alkali Ion Pairs.”