sarah thomas

Lead Post Sales Support and Insolvencies Team for Capquest Debt Recovery.

A market leading DCA with compliance and Treating Customers Fairly embedded throughout the business. Delivering upon all these values are what sets Robinson Way apart from our peers. Robinson Way employs approximately 200 staff and collects consumer debt for blue chip companies principally in the private sector. These include clients in banking and financial services, debt buyers, home shopping and utilities. We provide a range of services including debt collection, litigation, specialist field services and debt purchase via our parent Hoist (a Swedish FSA regulated business operating in 9 countries across Europe). Overall, an end to end debt recovery service where our Regulatory, Compliance and Legislative obligations have had significant investment to ensure we are effectively an extension of our clients businesses and deliver ‘best in class' collection results. We have unparalleled financial backing, as well as the infrastructure and systems, supported by some of the most highly skilled people, to provide a comprehensive debt collection service.