sarah sheldon

Serves as a fundraising liaison to the Alumni Community Team, volunteers and affiliate groups. Additionally, works with the Events Team to coordinate Development events and works closely with steward officer regarding major donors stewardship.

* Compiled and analyzed data extraction from DART and Business Objects such as key performance indicators, gift officer metrics and regional donor information to make data-driven decisions * Utilized a donor-centric approach in all communications to ensure responses to donor and internal follow-up is efficient and professional * Drafted and designed appeal letters and mailing inserts for special events and audiences * Created an increased online presence for regional scholarship support resulting in visibility and improved options for giving by reviewing establishment documentation and crafting fund statements of impact * Prepared key briefing materials for the president, as well as regional engagement team and development staff * Assisted in the scheduling, preparation and execution of special events and meetings * Assembled frequent and extensive expense reports in Concur

* Implemented new procedures to improve moral, productivity and cross training among Gift and Records staff * Formalized consistent policies, documentation and procedures of daily, weekly and monthly team tasks * Planned educational sessions and resources regarding gift processing for the development community * Participated on multiple internal University of Michigan committees * Served as a key representative and tester for DAC to DART database migration

* Acted as first point of contact between alumni, donors and friends of the University * Worked closely with university schools, colleges and units in developing relationships and sharing knowledge * Accepted and processed multichannel donations and pledges under $10,000 via cash, credit card and online * Maintained and updated biographical information of students, employees, alumni and donors * Represented department in pilot program to provide computer and software support, communicate upcoming initiatives, challenges, solutions, best practices and collaborate with members to share knowledge