sarah mack

direct care worker

About

I am currently studying at Northwest Missouri State University with the anticipated graduation date of December or 2020. I am majoring in Human services with a minor in Children and Family Studies. I currently am working a full time job at Specialized support services taking care of 2 individuals with mental and physical disabilities. I have worked in the human service field for the past 4 years and am excited to stay in the field for years to come.

Country

united states

City

missouri

Industry

individual & family services

Skill

microsoft office, customer service, microsoft excel, microsoft word, leadership, management, microsoft powerpoint, social media

Experience

direct care staff

noyes home for children

2018-5 - 2019-3 · 11 mos

* Supervised staff and children * Maintained a safe environment * Documented observation notes * Cooked meals for staff and children * Planned activities- going to the park, community activities * Preformed intakes and pre-placements * Placed staff in areas they worked well or where they felt comfortable * Spoke with kids about their days and helped work through any problems they had * Helped wake the kids up for school or the day * Filed paperwork * Took phone calls * Listened to problems staff were having and tried to find solutions

daycare provider

kindercare

2018-4 - 2018-5 · 2 mos

* Maintained needs for children- provided lunch, changed diapers, comforted them for nap time, first aide * Taught curriculum provided * Came up with fun and educational activities * Maintained a safe environment

customer service representative

aloricadr

2017-11 - 2018-4 · 6 mos

* Performed prior authorizations- both by call and by fax * Read insurance guidelines- why prior authorizations were approved or denied * Faxed the medical office (MDO)- if needed more information

direct care staff

support services of south central iowa

2015-12 - 2016-5 · 6 mos

maintained the daily needs for up to 4 individuals at a time- safety, food (cooking), education, drove the individuals to places they needed to go, passed medications Documented thoroughly on what happened during the shift- medications that were passed, where they were or where they went, what they did throughout the shift

direct care worker

specialized support services, inc

2019-3 - Present · 7 yrs 7 mos

* Maintain the needs for 2 individuals in their home- cook meals, ensure cleanliness of household, take care of continence (changing briefs when fouled), feed the individuals, make sure the individuals are comfortable * Pass medications up to 4 times a shift * Drive the individuals to doctor visits if needed * Keep detailed documentation throughout every shift- everything they ate and did, what medications they recieved