Sarah Hooper

❖ Managed full cycle recruitment within Greenhouse for both high volume and single head count reqs for Sales, Customer Service, Corporate Retail roles, partnering weekly with hiring managers and stakeholders to give pipeline updates and discuss potential roadblocks and successes. ❖ Expert at building pipelines by creatively sourcing passive and active candidates via LinkedIn Recruiter, Indeed, social media and referrals.

❖ Supported the West Coast by owning on average 30-40 open roles at a time and collaborating with stakeholders at over 40 site locations to meet hiring needs, meeting an average monthly offer acceptance rate of 93%. ❖ Used iCIMS and Salesforce to manage full lifecycle recruiting including sourcing, pre-screening, coordinating team interviews, facilitating debriefs, creating offer letters, and initiating onboarding for associates. ❖ Self-starter that created a daily report emailed to all recruiters, which held a team of 20 recruiters accountable on responding to candidates within 2-day SLA leading to an average monthly success rate of 98% and higher recruiter NPS scores.

❖ Recognized by company Executives as Top Sourcer Nationally for over exceeding recruitment goals, which contributed to the Company achieving 61 appointed Agency Owners for 2019- a 10% increase from 2018. ❖ Creatively used Boolean strings and crafted personal messages on job boards to source Business Executives, Sales Executives and Entrepreneurs throughout 5 states. ❖ Conducted phone screens to pitch the business model of owning Allstate Insurance agencies, effectively converting on average 8 prospects per week to recruiter candidates. ❖ Conceptualized and helped lead a training program for 26 Sourcers and 22 Recruiters nationally on how to source top candidates and effectively pitch the Allstate business ownership model through role plays, which helped increase recruiting results all over the U.S.

❖ Managed HR department for satellite pharmacy of over 300 employees, addressing legal issues, complaints, staffing goals and administering disciplinary procedures. ❖ Led full recruitment life cycle process for Business Development, Customer Service and Pharmaceutical roles. ❖ Collaborated with 5 hiring managers to update and write new job descriptions for Billing, Pharmacy and Business roles. ❖ Coordinated monthly company events, celebrating employee birthdays/anniversaries, promoting healthy living, food/toy drives in an effort to keep employee satisfaction and wellness scores above 98%.

❖ Acted as CMT receptionist, answering phone calls, scheduling meetings and directing musicians to show rooms. ❖ Developed a safety program for over 250 employees, scheduling 8 vendors and coordinating timeline for safety events. ❖ Helped manage schedules for top Business Executives to ensure daily tasks were met smoothly.

❖ Worked with 18 Department Managers to update all job descriptions for warehouse roles. ❖ Screened resumes and performed in-person and phone interviews with candidates. ❖ Performed reference and background checks. ❖ Generated and sent out job offer letters. ❖ Planned and conducted new employee orientations and assisted employees with benefits enrollments. ❖ Maintained over 600 employee files.

Honorably discharged after a 4-year experience. Deployed twice on board U.S.S. Kidd, covering the Pacific Ocean and traveling all over the Middle East and Asia. Contributed to total ship readiness as a Gunner’s Mate 2nd class by ensuring all weapons systems were fully functional. Earned 2 Marine Core Achievement Medals for displaying the ability to show results and take charge in stressful situations.