sarah decker

* Demonstrate proficiency with customers/WEB request system and multi-channel processes. * Complete all inventory processes accurately and timely. * Prep merchandise for the selling floor * Provide exceptional service to the customer through professionalism, ownership and initiative.

* Responsible for store surveillance footage for both internal and external theft purposes. * Conducted internal and external investigations, tracked ORC group activity and credit card fraud. * Worked with local police and prosecutors in the arrest and convictions of theft and fraud cases. * Served as Company representative for felony and misdemeanor court cases on behalf of * Nordstrom Department Store. * Maintained the general safety of customers, employees and the store. Filed incidents reports with * Risk Management/Corporate. Administrated first aid when applicable. * Reduce and control loss of inventory through audits, training and education. * Apprehended and interviewed suspects, photographed merchandise and filled out reports. * Maintained a high level of confidentiality.

* Various short and long-term assignments which included but not limited to…Ferguson Enterprises (Corporate Legal Office), Clancy and Theys Construction Company, Old Point National Bank (Corporate and Trust Offices), NASA and Witt Mares PLC. * Demonstrated ability to quickly learn organizational processes, workflows, policies and * procedures at various companies. * Answered multi-line telephones and courteously greeted/assisted customers within high-volume, * deadline-driven settings. * Maintained calendars and schedules of appointments. * Arranged travel plans/itineraries. * Prepared expense reports and reconciled corporate credit card accounts. * Composed and prepared various correspondences, reports, notices, minutes and other documents * with efficiency and accuracy. * Fulfilled various other basic administrative responsibilities such as data-entry, faxing, * photocopying, scanning, filing and payroll functions within both public and private sector * environments.

* Responsible for store surveillance footage for both internal and external theft purposes. * Served as Company representative for felony and misdemeanor court cases on behalf of Dillard’s * Department Store. * Assisted management with store accident reports. * Apprehended and interviewed suspects, photographed merchandise and filled out reports. * Organized and conducted audits of semi-annual storewide inventories.