Sarah Christiane H.

Dynamic Hotelier & Procurement Strategist Results-driven hospitality leader with 20 + years of experience in luxury hotels, resorts, guesthouses, F&B, and banquet operations. Expertise in leading high-performance teams, optimizing multi-million-dollar budgets, and elevating guest experiences while driving profitability. Strategic Sourcing Partner Skilled in bridging global supply chains with hospitality excellence. Proven ability to: ✔ Negotiate cost-effective procurement deals with Chinese factories—securing best quality/pricing, minimizing MOQs, and ensuring compliance. ✔ Align sourcing strategies with brand standards, sustainability goals, and ethical labor practices. ✔ Maximize operational margins through data-driven decision-making and supplier relationship management. Committed to protecting your brand integrity while delivering measurable financial results.

• Taking a planned break to focus on personal growth, family responsibilities & Travel • Several Consultancy in Georgia, Lebanon, France & USA • Actively preparing for a return to the workforce in a role where I can leverage my operational & Sales Skills

Awarded Highly commended Sales Person of the year 2018 by Hotelier Middle East in Dubai. Uplifted the C&E revenue by 50% YOY since 2016 Spreadhead high volume and high profile business Key Business Leads: Contracted as Exclusive Caterer since the opening, led the setup, including implementation, Operation & close monitoring of client Satisfaction: Oman Convention & Exhibition Center : 5 Exhibition Hall of 4000sqm each, 20 meeting rooms, 2 Ballrooms, 1 Auditorium, 3 outdoor location and 5 Hospitality suite Royal Opera House Muscat: back and front of the house exclusive catering. Led the contract negotiation, implementation and operation since 2017 Scored 100% on Colleagues Heartbeat Survey Improved the Client Satisfaction from 72 to 95%

12 Meeting Rooms & Ballroom for 1500 Pax

Worked on many projects in Lebanon, Morocco, Saudi Arabia (Riyadh) & Qatar – Luxury Boutique Hotel, Spa, Restaurants, Clubs, Conferences Center… With great connections all over the globe, we provide assistance to establish connection with Franchise, or lease between investors and Brands. I provided as well for existing/to be business the following, but not limited to, services: Feasibility study Market Study & Analysis Concept creation Business Plan Recruitment Training Opening Operational manual Emergency exit plan Menu Development Team Building Public Relations Situation Management Standards Development Events Planning • Olio Gemayzeh Olio Hamra • Soto Gemayzeh Soto Hamra • Planning for the opening of 2 other outlets: Habtoor Mall (September 2011) &Kaslik (October 2011). Oversee the day to day operations of a restaurant. Worked together with other managers and owners in the planning, directing and coordinating of restaurant operations. Reports to the restaurant owners directly. Dealing directly with customers and employees and are responsible for a diversity of duties that include financial record keeping and hiring, handling and firing employees. - Full Recruitment – Labor cost controls –Payroll Preparation - Logistics Management: Ensure that the machinery and equipment used have the ability to produce goods and services for the client at an acceptable standard. Coordinates the quality to ensure that the goods meet an acceptable standard and generates positive feedback from clients in collaboration with the outlets managers

The Certified Hospitality Sales Professional certification recognizes the marketing and revenue management skills you possess and the professionalism you exhibit as you constantly work to keep up with the latest trends and sales techniques. This globally-recognized professional credential validates your advanced knowledge as a hospitality sales professional and all you do to stay current with the latest trends. The CHSP certification can help you excel in your current position, move further toward your career goals, and show that you are among the best in your profession.