Sara Bochino

Versapay is changing the way businesses approach accounts receivable. The customer success team is helping customers simplify the invoice-to-cash process while boosting efficiency, increasing cash receipts, and unlocking new revenue streams.

Balboa Solutions is Pendo's first global solutions partner for the enterprise. Leveraging my experience, success and industry knowledge, I am focused on helping Balboa and Pendo customers turn their user behavior insights into engaging experiences across the customer lifecycle.

Head of Customer Success Management for U.S. Bank's business banking fintech segment including talech POS, Merchant Payments, Spend Management, and Core Banking. Skills: Scaled Customer Engagement | Digital Strategy | Cross-functional Team Leadership | Strategic Planning | Continuous Improvement

As the Head of Customer Success Management I lead teams focused on both customer engagement and customer orchestration to develop strategies for digital, at scale programs that drive the following in our VSMB and SMB customer base: 1) consistent product usage 2) feature adoption 3) use case expansion 4) retention I champion the use of data and insights about customer health and behavior to create effective, personalized, point-in-time interactions that deliver customer outcomes.

Gain, Grow, Retain is an open, free community built by and for Customer Success professionals.

Invited to be one of 60 Customer Success Coaches for the Catalyst Coaching Corner; an application-based program that pairs folks who are looking to break into CS or elevate their CS career with experienced industry leaders for monthly coaching sessions.

Integrate empowers marketers to unify their demand marketing channels into a single, powerful SaaS platform that helps them achieve quantifiable business outcomes. Global innovators like Salesforce, Adobe, Dell, ADP, and Microsoft rely on our software to bring people, processes, data and technology together so their teams can drive revenue at scale. Teams save hundreds of hours per month, generate three times more high-quality sales leads, and impact four times as many opportunities.

Co-host of the quarterly Atlanta Eloqua User Group. Actively involved in curating content, coordinating sponsors and driving engagement within our local community.

The Oracle Marketing Cloud has been designed to offer the full spectrum of industry-specific, fully-integrating marketing solutions. This includes big data, social, content, and fully automated cross-channel marketing solutions for both B2B and B2C clientele. Today, it is about being able to deliver the right content, to the right people, at the right time. As the customer success manager I foster success, drive adoption and create expansion within the Oracle Marketing Cloud enterprise customer base as the primary relationship owner and trusted advisor. I strategically help customers navigate complex situations, identify multiple solutions, and gain competitive advantage through intelligent innovation and data-driven marketing.

A strategic, global liaison between sales executive leadership and marketing, responsible for translating market-specific revenue goals in to the development of ROI-oriented, targeted marketing programs. • Responsible for managing the Google relationship with Cloud Sherpas marketing. Including proposing new ideas and uncovering new opportunities for joint marketing activities globally • Implement campaigns, lead scoring and tracking between MA technolgies and Salesforce to ensure solid funnel movement across the buyer's journey • Developed segmented messaging for various target markets, tested and presented results to senior leadership and sales ultimately influencing market approach • Designed cross-business unit campaigns increasing cross-sell and up-sell opportunities • Maintained internal global calendar of campaigns, events and content publishing to ensure alignment of all teams and consistent brand messaging

Cloud Sherpas is a global cloud advisory and technology services company for the world’s leading brands. With over 900 people, our experts provide unrivaled cloud strategy, implementation and integration capabilities for Fortune 500 and Global 2000 companies across all industries. Cloud Sherpas is the four-time Google Enterprise Global Partner of the Year, and regarded as one of Google’s most trusted partners for Google Apps, Google Maps and Google Search Appliance, Google Chrome OS and the Google Cloud Platform. We’re one of the only organizations in the world that can truly help a business leverage all Google has to offer to drive innovation and disrupt their industries.

Responsible for managing the overall relationship between Red House and named clients by developing and structuring marketing strategy that met the client's goals. • Implemented multiple B-to-B sales campaigns that included creation of customized microsites, interactive ROI calculators and online banner campaigns, which increased lead generation 120% and provided warm, sales-ready leads • Responsible for compiling and presenting campaign performance metrics to senior leadership illustrating ROMI and providing suggestions for next steps • Maintained 15-25% margins on all projects • Held a $1M quota per year which included maintaining existing revenue and expansion of services throughout client account • 125% to quota year 1, 155% to quota year 2 • Responsible for negotiating media contracts on behalf of the client • Provided marketing automation consulting services for clients on the following platforms Marketo, Pardot and Eloqua • Effectively managed client budgets and timelines for multiple ongoing projects • Clients included: TeamHealth®, TeamHealth® Anesthesia, AT&T ForHealth®, TriZetto®, Advanced Medical Solutions, McKesson Medical Surgical, LexisNexis®, Equifax®

Involved in everyday marketing activities with grassroots Atlanta-based brewery; first hand experience and contributions with local sales associates and event staff regarding promotion, planning, and activation.