Sara Mahmoud

Sales Engineer @ Sun & Energy Solar

About

Emerging, ambitious, dedicated electrical engineer, with a strong background in both generator sales at prime diesel integrated solutions and parts sales within the Diesel Heavy Equipment (DHE) industry. Specialized in selling power generation solutions and identifying, recommending, and supplying essential parts and accessories for heavy equipment machinery. Demonstrated ability to consistently nurture strong client relationships, exceed sales targets, and ensure customer satisfaction. Proficient in inventory management and understanding of both industries. skilled at maintaining strong client relationships, multitasker, problem–solver, and organizer with a methodical thorough approach. My strongest quality is picking up new skills quickly and easily. My motivation to gain knowledge is limitless.

Country

United Arab Emirates

City

Dubai

Industry

Machinery

Skill

Business Development, Sales Management, PVSyst, Solar PV, Earned Value Management (EVM), CPM Scheduling, Critical Path Method (CPM), Risk Management, Engineering, Procurement, and Construction (EPC), ERP System, Project Management, Project Engineering, Interpersonal Skills, Strategic Planning, Market Research, Market Knowledge, Microsoft suites, Research Skills, Attention to Detail, Microsoft Suites

Experience

Sales Engineer

Sun & Energy Solar

2025-7 - Present · 1 yr 3 mos

United Arab Emirates

Helping businesses and homes power up with reliable solar panels and generators. Combining technical expertise with tailored energy solutions to meet every client’s unique needs.

Parts Sales Specialist

Diesel Heavy Equipment (DHE), JCB Dealer in Sudan

2022-1 - 2023-3 · 1 yr 3 mos

Khartoum State, Sudan

Effectively assisted Customers with making accurate component selection by demonstrating in- depth knowledge of products. Actively attended industry events and training sessions maintain up-to-date and accurate pricing, features, and advantages of products. Managed order processing of parts. Efficiently processed quotations, orders, and invoices using the ERP system. Collaborated with inventory management to maximize stock levels avoiding any stock shortage. Tracked the company’s performance through daily and monthly reports using, Excel and ERP systems coming up with ideas to enhance sales performance. Recorded customer data in the OODO (MRP software) program tracking interactions, sales opportunities, and order status. Ensured on-time delivery of components, resolved issues, and addressed inquiries providing excellent customer service and satisfaction. Assisted in Inspecting the components before handing them to the customer. Maintained strong client relations by handling customers' complaints and coming up with solutions. Addressed customers' needs by productively cooperating with team members and colleagues. Coordinated with the sales team to conduct product presentations to clients. Effectively provided sales techniques and product knowledge achieving and exceeding monthly/quarterly sales targets.

Generator sales specialist

Prime Diesel Integrated Solutions

2021-6 - 2021-12 · 7 mos

Khartoum, Khartoum State, Sudan

Demonstrated in-depth knowledge of generator products, explaining technical specifications and benefits to potential clients. Developed and executed effective sales strategies and promotional campaigns by working closely with the marketing team. Provided efficient customer service, addressing inquiries, resolving issues, and ensuring on-time delivery of the generators. Maintained up-to-date knowledge of industry advancements and competitor offerings to offer tailored solutions to clients. Collaborated with cross–functional teams to streamline order processing. Maintained strong client relationships with a diverse client base, including commercial, industrial, and residential customers. Managed customer interactions, tracked sales opportunities, and analyzed market trends. Conveyed sales efforts in the generator industry exceeding, quarterly sales targets.