Sara M.

Sara M.

Account Manager @ Helix Wireless

About

I focus on building strong, long-term client partnerships that drive retention, satisfaction, and sustainable growth. From initial engagement through ongoing account management, I ensure clients receive consistent value and a seamless service experience. By proactively monitoring account activity, I identify potential risks early, address challenges before they escalate, and help prevent churn. I work cross-functionally to resolve issues quickly and effectively, serving as a trusted bridge between clients and internal teams. I also gather and translate client feedback into actionable insights that improve products, processes, and overall service delivery. Always growth-minded, I identify expansion opportunities and collaborate with Sales to support continued account development. My goal is simple: strengthen relationships, deliver measurable value, and create long-term success for both clients and the business.

Country

Honduras

City

Tegucigalpa

Industry

Staffing & Recruiting

Skill

English Interpreting, Consecutive Interpretation, Translation, Dental Restoration, Dental Prophylaxis, Quality Patient Care, Restorative Dentistry, Lead Generation, Networking, Full Life Cycle Recruiting, Screening Resumes, Customer Satisfaction, Account Management, Driving Results, Key Account Relationship Building, Pre-screening, Conflict Resolution, Confidentiality, Planning & Scheduling, Dental Terminology

Experience

Helix Wireless

Account Manager

Helix Wireless

LinkedIn
2025-5 - Present · 1 yr 5 mos

Manage new client onboarding and ensure smooth service implementation. Build and maintain strong client relationships to support long-term success. Track account activity to catch issues early and prevent churn. Collect and relay client feedback to improve products and processes. Identify growth opportunities and collaborate with Sales for follow-up. Handle client issues by coordinating with internal teams for fast resolution.

FieldBridge, LLC

Recruiter

FieldBridge, LLC

LinkedIn
2022-8 - 2025-3 · 2 yrs 8 mos

Sourced and secured talent for oil and gas companies in the US through different platforms and conducted preliminary interviews to select the best ones to present to clients. As well as maintaining constant communication with the candidates to provide a smooth experience throughout the recruiting process.

Fitness Coach

Lead Generation Virtual Assistant

Fitness Coach

LinkedIn
2021-10 - 2022-2 · 5 mos

*Interact with target audiences on various social media channels. *Initiate and maintain conversations based on interactions. *Use structured methods to determine compatibility or fit. *Supported client onboarding process for collaboration with the coach. *Distributed scheduling links to qualified leads for setting up one-on-one sessions with the fitness coach to buy their programs or courses.

eAssist Dental Solutions

Revenue Cycle Consultant

eAssist Dental Solutions

LinkedIn
2022 - 2022

Tracked and managed unpaid claims to ensure timely follow-up and resolution, minimizing aging claims and reducing accounts receivable. Analyzed denied dental insurance claims and implemented corrective actions.

My own company (I am self-employed)

General Dentist

My own company (I am self-employed)

LinkedIn
2020-9 - 2021-10 · 1 yr 2 mos

*Perform dental exams and diagnoses *Dental treatment and care such as fillings, root canals, dental cleanings, tooth extractions, etc. *Perform x-rays *Refer to specialists *Maintain dental records and provide education to patients on dental practices.

24/7 Intouch

Medical Interpreter

24/7 Intouch

2020 - 2020

Facilitate effective communication between medical staff and patients who speak different languages During virtual medical consultations, I was in charge of interpreting the conversations and medical explanations between both parties in real-time, ensuring that they understood each other Help translate medical documents and forms to ensure patients have access to relevant information in their native language

Sonrident

General Dentist

Sonrident

LinkedIn
2018-9 - 2019-12 · 1 yr 4 mos

-Conduct comprehensive dental examinations and determine appropriate diagnoses. -Provide a range of dental treatments and procedures, including fillings, root canal therapy, professional cleanings, tooth extractions, and other oral care services. -Take and interpret dental X-rays to support accurate diagnosis and treatment planning. -Refer patients to dental specialists when advanced care is required. -Maintain accurate patient records and educate patients on proper oral hygiene and preventive dental practices.

Sara M.'s Contact Information

Email

******@***.com

Phone

(**) *** ****

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