
sara hagen
business operations coordinator
About
Highly organized and personable with experience providing leadership, interpersonal communications, administrative support, managing projects, communications and exceptional customer service. Gives strong attention to detail, time-management and follow-through. I’m committed to high quality work with the utmost dedication to my performance, work ethics and being a team player. Exceptional interpersonal and team building skills with an aptitude for building rapport. Successful multitasking while remaining professional and courteous in fast-paced environments.
united states
fall river
research
clinical research experience, administrative assistants, early childhood education, laboratory, project management, leadership, training, administrative assistance, customer service, event planning, event management, marketing, process improvement, sales, strategic planning, team building
Experience

phlebotomist
uw health
♦ Responsible for drawing blood, dipping urine, plating, running CBCs, rapid strep cultures, and checking in patients

crf specialist and unit coordinator
covance
* Effectively manage and implement verification of data corrections * Track QC process of all clinical data * Coordinate CRF workload determined by Clinical Studies * Implement assigned project timelines and prioritization of tasks * Assist in the resolution and response to issues and questions from client study team, physicians and site staff * Conduct site and sponsor archival processes during study decommissioning * Maintenance of Madison Clinical SharePoint Site * Ongoing knowledge of study activities, protocol updates, data requirements and relationships to facilitate data correction, verification and implementation * Track clinical work orders and report to teams of progress

sales administration coordinator
kraft foods oscar mayer
* ♦ Provided senior level administrative support to the Vice President and Senior Directors of Oscar Mayer Sales Team. * ♦ Daily sales reporting in Excel using SAP and Nielsen Systems. * ♦ Prepared travel arrangements, and prepares expense reports as appropriate. * ♦ Schedules appointments * ♦ Orchestrate meeting planning services for Oscar Mayer Sales with a focus on team needs assessment; vendor relations, site inspection, cost analysis, set-ups, audio-visuals, speaker procurement, guest transfers, transportation, off-site entertainment, reservations, and menu selection for breakfasts, luncheons, and dinner buffets. * ♦ Prepare complex, confidential documents, spreadsheets and Power Point presentations. * ♦ Independently initiate process improvements and implement cost savings initiatives for the department. * ♦ Process invoices for vendors, supply orders, and track payroll for retail vendors. * ♦ Coordinate New Item sample mailings to the sales field, and maintain sample manifest database. * ♦ Screen and route office communications including internal memos and emails.

clinical research coordinator
covance
* ♦ Responsible for the operational conduct of studies in close relationship with the Global Manager, Principal Investigator, and operational staff. * ♦ Oversee operational staff training for study specific procedures. * ♦ Approving study documents for procedures per study specific protocol. * ♦ Ensures that all studies are conducted in accordance with Federal, state and protocol requirements, standard operating procedures, Good Clinical Practice (GCP), and Covance standards of Good Laboratory Practice (GLP), as appropriate. * ♦ Primary site contact for the Global Manager and/or client to ensure that client requirements are met as well the safety and integrity of the study participants is maintained. * ♦ Signing off clinical case report forms with the Principle Investigator.

business operations coordinator
covance
♦Responsible for the development, collection, review and analysis of business information to support the logistics and operational management of the supporting Business Operations Activities ♦Facilitation of activities necessary to run ECD Business Operations Processes including but not limited to resource allocation, new employee recruitment, new employee on-boarding, business analytics, global communication, process improvement initiatives, training and development, and quality ♦Obtain and process operational metrics for the different Business Operations Activities on a continuing basis and provide to Business Operations Director and relevant Operations activities ♦Develop tools to monitor Business Operations activities ♦Assists with the identification of business operational and logistical challenges and resolutions ♦Compile and review global key performance metrics for monthly management review and coordinate local and regional meetings, supporting the country/regional manager as needed
Education
madison area technical college
business administration
sara hagen's Contact Information
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