Sanjay Purushotham

The Director of IT - Technical Operations is accountable for the processes and systems used to support the technology in Mercy Health Services' computing and clinical environments. Responsibilities include creating the vision, implementing, and supporting the underlying computing systems architecture and integrating the teams that support this environment.

The Director, Client Operations Leader will be responsible for all support operations at Children’s National, including Asset Management. The Operations leader will also be responsible for process architecture/redesign and alignment with ITIL best practices to strengthen internal education and adherence to standardized processes. The Operations Leader will also be responsible for operational excellence by defining and tracking to key value objectives and KPI’s for the IT enterprise that corelate to improved quality of service, SLA measurements, driving greater interruption free time, driving operational efficiencies and contributing to improved staff and customer satisfaction.

The Allscripts Director of Managed Services oversees the strategic planning, execution, operational development, management and leads the Health IT engagements for George Washington Medical Faculty Associates a large ambulatory healthcare system in Washington, D.C. The Director manages an onsite team of 15 analysts and a global team to deliver the best technology services and solutions to our client partner. George Washington Medical Faculty Associates consists of 750 providers, 40 locations and 52 specialties. • Responsible for maintaining the Allscripts Managed Services account profitability by meeting the margin requirements set by the Allscripts Corporate Team • Responsible for managing multiple complex clinical, financial and integration projects, including operational enhancements, break-fixes, and maintenance requests to ensure optimal delivery of service • Providing strategic guidance and risk awareness during project planning, change management and operational support to implement George Washington’s Medical Faculty Associates health system strategic initiatives

Bon Secours Baltimore Health System is a part of Bon Secours Mercy Health System headquartered in Cincinnati Ohio. Bon Secours Baltimore Health System consists of a 69 bed acute care facility, 4 physician practices, 5 outpatient clinics, community-based outreach programs, 196 Physicians and 785 employees. BSBHS has earned the “Most Wired” award from 2015 through 2018. The Executive Director of Information Services reported to the Vice President & Chief Operating Officer of Information & Technology for Bon Secours Mercy Health System and manages a staff of 15. • Active member of the Bon Secours Baltimore Management Council and the Bon Secours Health System Information Technology Leadership team helping Information Technology align with the business and the strategic quality plan of the organization • Information Technology Navigator for the Bon Secours Baltimore Information Technology Governance Council. Responsibilities include promoting IT standardization across the enterprise, stewardship, cost containment, and security for all IT infrastructure including medical devices • Bon Secours Baltimore Health Systems Advocate and Integrator of technology and interoperability for Maryland Health Information Exchange; Chesapeake Regional Information System for our Patients (CRISP) • Lead monthly leadership meetings with Physician Leadership, Nursing Informatics, and Departmental Managers to promote patient safety, patient satisfaction, physician satisfaction, service quality, IT budget awareness and system security • Member of the Bon Secours Baltimore Health System Clinical Research and Review Board. Responsible for evaluating, analyzing and promoting the safe use of protected health information in clinical researches

Reported to the Vice President of Patient Financial Services, managed a staff of 50 FTE’s & an accounts receivable of $65 Million • Developed annual and long-range operating plans and capital budgets, as well as financial forecasts, month-end financial reporting, receivable performance, short-term and long-term strategic goals • Evaluated, planned, managed, and coordinated all technology and business processes pertaining to Patient Financial Services and vendor programs • Served as key member of the IS team involved in analyzing technical needs, planning, implementing security policies and controls for Dimensions Healthcare System

• Key project team member involved in the HIPAA (Health Information Portability & Accountability Act) implementation for Dimensions Healthcare System • Developed departmental policies and procedures for all applications and business processes. Managed all network, hardware, software, support and upgrades within the Business Office Maintained and supported the Siemens INVISION® Patient Accounting System

• Maintained and revised patient accounting data and billing logic in the Siemens INVISION® Patient Accounting application • Wrote ad-hoc reports for the Business Office and Upper Management in the Siemens INVISION® Patient Accounting application • Systems Administrator for Care Center® Siemens Document Imaging system Systems Administrator for Premis/ICS® billing software