Santonya Smith
Recruiter @ Insight Global
About
As an account manager at Insight Global my primary goal is the help people hire and get hired. It is not every day that you get to do something that you truly believe in or are passionate about, but in this role get the opportunity to add professional value to a community that has given me so much. So, if you are looking to hire or ready to make that next career move reach out! It is my joy to serve.
United States
West Palm Beach
Computer Software
Seismic Enablement Cloud™️, Sales Growth, Sales & Marketing, Written Communication, Customer Service Management, Active Listening, Problem Solving, New Business Development, Business-to-Business (B2B), Sales, Cold Calling, Public Speaking, Zoho Desk, Retail, People Management, Point of Sale (POS) Systems, Marketing, Customer Satisfaction, Inventory Management, Agile Project Management
Experience
Recruiter
Insight Global
United States
Recruiting
Sales Development Representative
CourseCareers
Student Admissions Representative
Florida Atlantic University
● Provided scripting and on-screen talent for Amazon Prime special ● Learns in depth information about the campus and relay the information to upwards of 50+ attendants through effective public speaking. ● Facilitates specialized VIP tours for high-profile clientele to increase enrollment ● Welcomes individuals of diverse backgrounds in an enthusiastic and professional manner ● Answers questions and addresses concerns regarding application, admission, and student experience ● Provides specific and relevant resources to meet student and family needs
Account Manager
QXC
Florida, United States
● Acquired hands-on knowledge of fiber-optic networking deployment to create efficient schedules and increased deployments from 15 per day to 22 ● Spearheaded the learning and integration of Slack project management software tools to increase project efficiency ● Managed the onboarding, deployment, and education of 400+ customers using Slack project management tools and providing customer demonstrations as needed ● Created new project planning and execution resources to resolve project challenges as they arose using agile methodologies via Microsoft Excel ● Facilitated collaboration and communication across teams ensuring ultimate client satisfaction ● Created detailed and informed onboarding resources explaining fiber optic network and VOIP technologies to facilitate customer transition
Associate Sales Representative
QXC
Boca Raton, Florida, United States
● Leveraged CRM system to generate reports and analytics related to sales activities and revenue data. ● Generated leads through creating effective sales emails for prospective commercial and residential clients ● Prospected to increase sales lead pipeline and converted leads into new customers with up to 60-65 calls per day. ● Single-handedly contacted and documented on 300+ existing clients and offered additional services to increase customer usage.
Education
CourseCareers
Sales Development Representative training and preparation course
Santonya Smith's Contact Information
Phone
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