Santiago Ruiz

Visión de producto aplicado a la logística (software, digitalización) Comunicación con stakeholders, devs, TL´s, PO´s JTBD Design Thinking Roadmaps (creación, seguimiento) Conocimiento de logística, supply chain, pricing, finance, sales, Customer Success. Metodologías ágiles (scrum, kanban).

Encargado del producto nacional Aéreo, el cual incluía 3 departamentos, operaciones, pricing y comercial. Desarrollo de estrategias comerciales con los diferentes branch en la República Mexicana.

- Develp the National Air Product Department. - Work along the commercial department, in order to close business. - Lead the Air Pricing Area. - Lead the Ar Customs Office (AICM) - Create commercial and operational strategies according to the Branch location. - Provide the Air Product Training to the commercial executives. - Create air import and export procedures. - Work along with the Continuos Improvement department, ir order to comply with ISO9000 and BASC certifications. - Along with the legal department in order to create a compliance frame for operations. - Work along the Corporate Account Department in order to retain, develop, and provide new and more efficient logistics according to customer's supply chain.

- To Retain and develop the business of the vertical. - Adiministration, and Control of Mexico's site operations. - Lead the region operations. - Define and supervise the objectives and the accomplishment of the team. - 53 persons in charge. - Establish and Control the standards of customer service of FF and C&L divisions. - Lead the sales force and marketing departments. - Elaborate the FF and C&L budgets. - Lead and develop the commercial area and promote te services provided by the company.

-Retain and develop the business of the vertical. - Bring new logos to the company. - Work with the operation team in order to create new logistics strategies for the customers. - Work with the Customer Solutions department in order to create SOP’s, Transportation Plans, KPI’s, QBR’s.

- In charge for the region MEXICO, CENTRAL AMERICA, COLOMBIA AND PERU for the airfreight product. - BID’s / RFQ’s for the entire North Latam region. - Compliance - Support to sales. - Supplier’s development. - Rates development. - Support to Operations and Customer Service.

- Responsible of UTi Mexico’s Airport Office, which is located inside of customs of Mexico’s City Internacional Aiport (AICM). - Responsible of a team of 7 persons of air import and export operation. - Supervise the billing on time vs the shipments handled, through checking the reports on weekly basis. With this the month end closing outcome is accurate. - I work jointly with other departments like Customer Service, Sales team, in order to close new business. - I support Road freight Department and Ocean freight department regarding customs processes.

- Responsible of Dachser Mexico’s Airport Office, which is located inside of customs of the Mexico’s City International Airport. - Responsible of a team of 7 persons for the export and import airfreight operation. - Supervise the import and export operation.. - Create the best logistic based on cost-benefit. - Insurance of shipments for import and export movements.