Santharam S

My Job responsibilities include: * Manage a team of junior BAs * Work closely with the pre sales team to prepare question trackers, feature list and the scope document for new opportunities. * Create high level requirement workflow. * Create detailed Swim lane diagrams * Requirement Analysis and documentation * Gather requirements and suggest solution for the client * Identify and analyse different revenue streams and suggest scope of improvements in the system. * Review the document prepared by the BA team * Prepare the task plan and estimation for the BA activities. * Track BA Activities * Work with the tech team to prepare the Database ERD. * Work with the stake holders to prepare UI wireframes and designs. * Work with client to finalize the scope and documents. * Review scenario and acceptance test suites. * Perform UAT and support customer for UAT. * Post production support

Product Research and Functionality identification, Product Use case preparation and requirement definition, High Level Product functionality design, Coordinate with the stakeholders to finalize the requirements and the solution

Implementation of the customer care, mediation , pricing and billing t solutions for Telecom, Internet service and Mobile TV Domain