Sanjana Gunaratne

Supported a specific UX project to help development teams execute designs; participated in all phases of the design process from concept, to prototype, to production. • Designed a tool to replace a process for configuring client permissions, reducing completion time by 90%. • Owned the interaction, content, and visual redesign through Arctic Wolf’s design system and style guide. • Coordinated across two (2) product teams to ensure accessibility standards were met, key persona needs were satisfied, and the overall simplest solution was achieved.

Worked and collaborated with a dynamic team and directly contributed to and shaped a brand-new innovative digital solution. • Acquired $2M in funding to create a digital commercial real estate brokerage after pitching to investors. • Conducted UX ideation workshops with team leads, developers, and stakeholders to create design concepts. • Defined and implemented a custom design system, adhering to WCAG 2.0 desktop accessibility standards. • Designed a reusable component library and style guide for future commercial real estate projects.

Worked closely with the audiological care business unit to make sure research studies and interviews supported and helped to define goals, timelines and deliverables, as assigned. • Executed a user research study that influenced Sonova C-suite members to fund the creation of a new product. • Conducted 42 user research interviews to learn from customers, and 26 usability tests to validate concepts. • Organized findings with affinity mapping and mixed methods research, then synthesized data and advised designers/developers/team leads/stakeholders on next steps based on constraints and customer needs.

Contributed support, on an enterprise level project, to enable specific business areas/stakeholders for the Government of Ontario (GO) to transform and modernize services. • Redesigned Ontario’s disability support application which reduced completion time by 77%. • Designed a native app prototype consisting of an on-boarding process, application question screens, and off-boarding process by leveraging user-centered design principles, and mobile accessibility standards. • Coordinated, across two (2) agile teams, weekly reporting to stakeholders and subject matter experts.