Sang Nguyễn

ACHIEVENMENTS: -Spearheaded a remarkable increase in new business KPI from $200-500k USD annually. - Surpassed expectations by achieving over $1.2M USD in new business in 2023. - Maintained consistent achievement of Sales Target KPIs despite challenges posed by the Covid-19 pandemic. - Achieved employee of quarter 4/2023. MAIN RESPONSIBILITIES: - Cultivated strong relationships with customers across all departments, ensuring swift resolution of issues and concerns. - Managed collections effectively to minimize overdue debts within the assigned territory. - Collaborated with the Technical Team to conduct seminars and training sessions for customers, while also coordinating with the QA team to address customer complaints through troubleshooting. - Conducted regular market research and analysis to assess market share, trends, and other factors, facilitating the development of monthly/quarterly stock plans and accurate forecasts.t. - Worked closely with the global team to develop and implement strategic actions tailored to key customers.

Achievement: - Achieved Quarterly Sales Targets (From 90% to 105% compared with Annual Operation Plan) - Approached more than 12 new potential customer in Footwear market - Successful in collect 80% old SOA and current overdue debt based on my 25 account. - Develop and maintain more than 5 new business opportunities with existed account Main Responsibilities and Daily Task: 1. Sales & Business Development: - Analysis existed account which brands they are working with, what is the capacity, revenue changed by weekly and monthly - Swipe out any white space and strategies to approach these new business - Working closely with Brand ( Buyer ) to get new development , nomitation or yearly forecast for production & material awerness - Prepare Monthly Forecast with exitsted accounts, building stock or material to full supply with customer demand 2. Sales Process: - New customers : Cold Calling, Direct Meeting, Above the Funnel, In the Funnel, Retire or Win, Closing - Existed Account: + Received PO, checking material, working closely with other departments ( CS Team & Production Team for process PO and finished good, Logistic Team for delivery, Account Team and import-export team for Credit & Collection or custom clearance if any) - Trouble Shooting Customer Problem, Team – Working with Technical to solve Customer ‘s Issued - Liaise with Account Dept in order to collect the payment. - Building strong relationship with Customer before, during and after Sales – Service - Report Current and Future Sales Project, Upgrade Sales Pipeline and Sales Forecast every month to Sales Manager - Weekly team meeting & catch-up with line manager for reporting or updating any news or issues which effect to business

- Selling SATO Product: Barcode Printer, Label & Ink Ribbon, Scanner as well as software (Total solution) to Factories or Hospitals, ... - Taking care for 3 Specific Market Segment: Business Partners (Reseller/Distributor), Manufacturing and HealthCare market: - Report Current and Future Sales Project, Upgrade Sales Pipeline and Sales Forecast every month to Sales Manager. **Achievement: - Achieved Monthly and Quarterly Sales Targets ( From 80% to 120% against with monthly Target) - Attend SECC NEPCON Exhibition (10/2018): Sucessfully in collected more than 150 Potential Customer for Sales Opportunities

Internship Sales Executive: - Supporting in take care Current Customer - Daily Contact with Potential Customer to get appoitment for introduce Product also Service of Phương Nam Digitals - Seeking new Potential Customer through Company 's webiste or social media - Negotiating, Developing and Closing Sales with Customer ** Achievement: - Make an appointment with 20 Potential Customer - Completed Sales Report for Company and University after 3 Months Working