sandy zuber

Maintained cash receipts spreadsheet for all Union groups serviced by Auxiant. Audited Union service reports monthly, and documented all discrepancies. Served as customer focal point for Local 405 member inquiries. Maintained corporate website for Union Services and ensured all reports were up to date. Updated compliance documents for more than 200 different groups, ensuring changes complied with applicable laws. Performed web searches on a variety of topics for the supervisor. Uploaded terminology for Compliance to the website.

Called around 50 repair shops on a daily basis as to the status of their claim. Updated the database to reflect the shop comments. Uploaded photos and estimates for each claim to the database. Communicated with a variety of people both internally and externally on a daily basis.

Collaborated with Program Managers, Buyers, Contract Managers, Engineering Project Assistants on a weekly basis. Handled modifications to websites for internal customers, ordered and inventoried material for engineers, edited documentation which was sent to external customers, managed lab, completed weekly audits, and created access list groups.

Process payroll and vacations, answer telephone, create thank you letters, payables and receivables, keep conference room schedule updated, update database, help with the We Care shop, send out meeting invites.

Served as Administrative Assistant for four offices in the United States. In addition supported three outside sales personnel along with two inside sales personnel. Routed mail, paid bills, created spreadsheets, booked hotel rooms for clients who were in town, ordered supplies, typed letters.

Process medical claims by contacting insurance offices. Answer telephone calls from patients. Submit appeals for claim.

Answer telephone, greet customers, ring up purchases, reserve birthday parties, help people input waivers, schedule classes, welcome new members with tours, answer questions