Sandra Howell (Klis)

Director Of Business Operations @ Mountain House Furniture

Country

Canada

City

Greater Calgary Metropolitan Area

Industry

Import & Export

Skill

Event Planning, Training, Project Management, Project Coordination, Hotels, Dutch, Office Administration, Tourism, Social Media Marketing, Sales Management, Account Management, Client Relations, International Business, International Relations, Event Organizer, Office Management, Travel Planning, Wholesale, Wholesale Operations, Purchasing

Experience

Director Of Business Operations

Mountain House Furniture

2016-3 - Present · 10 yrs 7 mos

Mountain House Furniture is a Calgary based company specializing in quality outdoor furniture for commercial and residential use, that offers beautiful designs and lasting comfort! Mountain House Furniture is truly furniture for outdoors, in a contemporary, customizable, comfortable design. Mountain House Furniture is a great brand to add to your collection, with diverse looks and styles, there is something to meet everyone's needs. To learn more please visit our website at www.mountainhouse.ca.

Conference Services Manager

Delta Hotels and Resorts®

2015-8 - 2016-3 · 8 mos

Sales and Office Manager

Mountain House Import and Export

2007-5 - 2014-12 · 7 yrs 8 mos

Calgary, Alberta

Importer of mid-to-high end outdoor and indoor furniture, which we sell to independent retailers, designers and contract accounts throughout Canada, USA, Mexico, and South America. Worked various positions, full and part time, office administrator, sales manager and business development manager.

Conference Services Manager

Delta Hotels and Resorts®

2009-12 - 2011-9 · 1 yr 10 mos

Payroll/Accounts Receivable (Maternity Leave), then moved on to Conference Services Manager (CSM) For CSM: • Booked function space, handled catering and guestroom details for various programs from all different business sectors • Worked as part of the sales team to generate revenue, created brand awareness, and expanded our customer base through re-solicitations and prospecting • Worked towards achieving annual and monthly budget for food and beverage and reach quotas for guest rooms booked on a monthly basis Part of the Delta Helps Committee, enjoying volunteer roles with various different organizations in Calgary, such as The Mustard Seed, Habitat for Humanity, and Calgary Interfaith Food Bank.

Payroll and Accounts Receivable

Delta Hotels and Resorts®

2009-12 - 2010-10 · 11 mos

Covering a mat leave position

Guest Services Manager

Westin Hotels & Resorts

2003-12 - 2007-8 · 3 yrs 9 mos

• Started as a Front Desk Agent, moved to Concierge for the summer of 2005, then promoted to Guest Services Manager in August 2005 • Ensured successful day-to-day operations of the hotel, specifically all front office operations, while overseeing various other departments during evenings and weekends. • Held monthly meetings with individual staff members regarding their personal performance, coaching and training • Tri-weekly meeting with Front Office and Rooms Division Managers regarding upcoming events, past issues and pertinent information to be resolved. Came back in the summer of 2007 for an internship position in accounting as an Accounting Assistant and Six Sigma.