Sandra Candappa
Customer Service Officer @ Danfoss
Australia
Greater Sydney Area
Hospital & Health Care
Passport, National Accounts, Reporting Requirements, Internal & External Clients, Time & Attendance, Business Process Improvement, Claims Processing, Communication, Microsoft Dynamics 365, Working with Tenants, Automotive Parts Ordering, Office Administration, Invitation to Tender, Pre-purchase Inspections, Train Employees, Customer Satisfaction, Conducting Meetings, Supervisory Management, Support Management, Month-End Close Process
Experience

Warranty Coordinator
Independent Living Specialist
Manage the warranty process from beginning to end, Train staff in all aspects of warranty, Liaise with staff / management and suppliers as needed, Process claims in an accurately and timely manner, Prepare and issue warranty documents, Raise purchase orders as required, Follow up with suppliers for credits and apply as required to invoices, Collaborate monthly figures and report to management as required

Service Coordinator
Manitou Australia
Liaise with staff, management and customers by phone and email, Open jobs as required for breakdowns and services, Liaise with staff in all aspects of Defence Machinery, Order and organise parts required for service jobs, Coordinate technicians as needed for services and breakdowns, Raise purchase orders as needed, Close and invoice internal jobs

Field Service Coordinator
Australia
Liaise with staff, management and customers by phone and email, Open jobs as required for breakdowns and services, Liaise with contract customers regarding additional work, Order and organise parts required for service jobs, Coordinate technicians as needed for services and breakdowns, Liaise with the Warranty Administrator to complete jobs in a timely manner, Raise purchase orders as needed, Close and invoice internal jobs, Receipt purchase orders on completion

Field Service Coordinator
All Lift Forklifts
Liaise with staff, management and customers by phone and email, Open jobs as required for breakdowns and services, Liaise with contract customers regarding additional work, Order and organise parts required for service jobs and breakdowns, Coordinate technicians as needed for services and breakdowns, Raise purchase orders as needed, Close and invoice internal jobs

Warranty Administrator
Liaise with staff, management and customers by phone, email and face to face, Attend to all service enquiries, Submit warranty claims as required, Open service and warranty jobs, Liaise with contract customers regarding additional work and, invoice all contract work, Order and organise parts required for service jobs, Coordinate technicians as needed for services and breakdowns, Raise purchase orders as needed, Enter timesheets, Organise transport for domestic and international deliveries, Complete all invoicing for Field Service jobs, Organise travel and accommodation for staff
Sandra Candappa's Contact Information
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