Sandile Nkabinde

As an Inside Sales Account Manager, I drive revenue growth by selling Dell Technologies’ products and services. I focus on developing new business opportunities while expanding and strengthening existing customer relationships. I work closely with field sales leadership and cross-functional teams to achieve and exceed sales targets. Key Responsibilities: Partner with customers and channel partners to design innovative, value-driven technology solutions aligned to their business objectives Manage a diverse portfolio of accounts, ensuring consistent engagement, retention, and growth Identify, evaluate, and recommend tailored business solutions to optimize customer outcomes Leverage in-depth knowledge of Dell Technologies’ products and services to act as a trusted advisor Collaborate within a high-performance sales team to drive strategic initiatives and achieve revenue goals

Sell complex solutions, products and services for a set of assigned accounts. Provides input in developing sales strategy and quota forecasts for assigned accounts. May partner with field sales or sell independently. Create account plan and provides recommendation for an assigned complex account Proactively generate, qualify and review new leads to drive higher sales opportunities and closure; may work with partners/ field sales to ensure a smooth sales transaction. Understand clients requirements and leverage good knowledge of company's portfolio of products and services to competitively position company to meet the needs to drive new acquisitions and/or promote retention Lead targeted sales pipeline building, forecasts and plans data driven sales activity Knowledge and Skills... Demonstrated sales orientation and understanding of sales process Demonstrated account management, acquisition, retention and development skills Demonstrated knowledge of company's portfolios of products and services Demonstrated knowledge of IT and/or industry solutions, products and services to solve business challenges Demonstrated communication and negotiation skills Depending on role, may require hunter approach or strategic "farmer or relationship selling approach. Demonstrated knowledge in a Customer Relationship Management system or Salesforce system which allows businesses to manage business relationships and the data and information associated with them.

• Contribute to building a pipeline by generating leads and referrals and building on existing company business within the account. • Establish a professional, working, and consultative, relationship with the client, by developing a basic understanding of the unique business needs of the client within their industry. • Support account managers by responding to customer requests in specialty area. • Offer up-selling suggestions to account managers regarding new business opportunities within the account. • Work with the client, particularly with procurement on contract renewals. • Describe benefits of solutions, services, products, during selling process. • May focus on growing contractual renewals for smaller, less complex accounts, to higher-total-contract- value renewals; manage sales pipeline.

Assisting with designing and implementing portions of processes and tools to provide sales forecasting. Collects, consolidates and chart data from sales and process result for assigned portions of areas to identify trends and issues. Learn and practices basic analysis Implements specific changes to processes and tools improve performance and efficiency.