Sandeep R

• Developing/Supporting enterprise applications with D365 and Power Platform. • Developing Power apps with using built-in connectors to connect to data sources • Created reusable web templates using Liquid to promote code reuse and simplify maintenance. • Used React hooks methods to manage the component's lifecycle within the PCF control. • Worked on Custom Business Logic in .NET, C# to write plugins and implemented custom business logic triggered by events in D365. • Working on Preparation of Technical/Business documentation for Bug-Fix, Maintenance, Stabilization, and dynamics platform upgradation to Dynamics 365 • Used environmental variables and connection references in Power Automate flows. • Created various Power Automate flows based on business requirements like scheduled and instant flows.

• Worked and Dynamics 365 Portals where some API calls. • Developed form customizations using JavaScript/jQuery, and HTML. • Worked on editable Grids using MS Dynamics CRM 365 online. • Was involved in creating Portals and Knowledgebase to help customers and reduce the number of cases. •

• Worked in a collaborative Agile methodology using the JIRA tool and closely working with Users and Product Owner teams. • Performed Implementation of Dynamics CRM 365 Online in the organization. • Worked with Unmanaged solutions in Microsoft Dynamics 365 Online to support the requirements and published the customizations into the system. • Used Microsoft Xrm SDK for developing Custom .NET Workflow Activities for CRM. • Created users in the CRM and have assigned the security roles based on the security privileges and Access rights in the organization. • Developed custom logic to ensure that SLAs are enforced, and that cases are escalated or reassigned as needed to meet service commitments

• Worked across a diverse group of people within the team and across multiple business units and multiple groups within each Business Unit. • Designed systems, modules, gathered requirements, and created business flowcharts to transform business requirements into technical specifications. • Hands-on, end-to-end SDLC experience and a thorough understanding of CRM concepts, as demonstrated supporting Microsoft Dynamics CRM, and developing custom, data-driven .NET applications. • Implemented Dynamics 365 web portals using software development principles such as Agile. This enables us to deliver a final product that is on time and within budget.