Sandeep Mahto
Information Technology Operations Manager @ Anunta
About
IT Service Management Leader with 20+ years of experience in BFSI, NBFC, Aviation, and Oil & Gas industries. Proven expertise in IT Service Delivery, Service Desk Operations, Asset Management, and Project Transitions. Certified PMP and ITIL v4, skilled at driving ITSM best practices, optimizing operations, and leading high-performing teams. Adept at vendor management, SLA/KPI governance, and delivering cost-efficient IT solutions that improve customer satisfaction and business outcomes.
India
Mumbai
Information Technology & Services
Professional Manner, On-call Support, Customer Communication, Coaching, Customer-Focused Selling, Email Etiquette, IT Escalation, New Hires, Phone Etiquette, Written Communication, Scheduling Management, Resource Planning, Technology Services, ITIL Service Strategy, Resolving Issues, Quality Control, Contractual Obligations, Client Requirements, Client Delivery, English
Experience
Information Technology Operations Manager
Anunta
Mumbai, Maharashtra, India
Assistant Manager
Anunta
Mumbai, Maharashtra, India
Technical Team Lead
HCL Infosystems Ltd.
Indore, Madhya Pradesh, India
FMS SUPPORT
Technical Support Engineer
Omnitech InfoSolutions Ltd.
Indore, Madhya Pradesh, India
Senior System Engineer
3i Infotech Ltd.
India
Technical Support Engineer
AVM INFOTECH (INDIA) PRIVATE LIMITED
Indore Area, India
Systems support Engineer.
Sandeep Mahto's Contact Information
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