Sandeep Kataria

Technical Support Engineer @ Sparsa Digital Pvt. Ltd.

About

I am a Technical Support Engineer with 8+ years of experience in the digital display and video wall solutions industry, specializing in DLP & LCD video walls, LED displays, system diagnostics, remote support, and project execution. I started my career with Delta India Electronics as a Customer Support (Service) Engineer, where I worked for over 7 years. My role involved installation and commissioning of DLP & LCD video wall systems, troubleshooting, end-to-end project management, project closure, and customer training. I also provided remote technical support to ensure smooth system performance and customer satisfaction. Currently, I am working with Sparsa Digital Pvt. Ltd. as a Technical Support Engineer, where I support advanced digital display solutions through remote and on-site troubleshooting, system configuration, and technical guidance.

Country

India

City

New Delhi

Industry

Information Technology & Services

Skill

Active LED, Video Wall Solutions, LED Display Systems, Display solution , Technical Support, Customer Training & Technical Documentation , Remote & on-site Technical Support , Project Management

Experience

Technical Support Engineer

Sparsa Digital Pvt. Ltd.

2023-7 - Present · 3 yrs 3 mos

Providing technical support for digital display and video wall solutions. Remote and on-site troubleshooting of system issues. System diagnostics and configuration support. Coordinating with customers to resolve technical queries. Ensuring reliable system performance and customer satisfaction.

Customer Support Engineer

Delta Electronics India

2017-1 - 2023-6 · 6 yrs 6 mos

Gurugram, Haryana, India

Installation and commissioning of DLP & LCD video wall systems. Diagnostics and troubleshooting of video wall and display solutions. Managing end-to-end projects from installation to project closure. Providing remote technical support to customers. Conducting customer training on product operation and maintenance. Coordinating with internal teams and clients for successful project delivery.