sana varouqa

National Express training program and obtained certificates for course completion

Under Jordanian Engineering Association training program and obtained certificates for course completion ,

* IT training ,Technical support and systems implementation * led, developed, designed and programmed Management System * Managing the purchasing, Invoices and Payments Processes * Budgeting and ensured compliance with company's rules * led the E-Examination System and prepared results and administrated exams with air service training * Database modeling, DB normalization

* Analyzed and improved the development of the Inventory Control Module, the Procurement Module, and Work Order procedures. * Developed Process Maps, Standard Operating Procedures (SOPs), Work Instructions (WIs), Communications and training Documents * Developed, organized, trained and supervised the organization's department to use and implement systems * Supervise the development and programming processes and coordinating requirements with overseas offices in all development phases. * Reported and coordinated the shipments tracking with shipping companies and logistics departments, and developed a system to reflect current status on a Company Logistics Database. * Supports operations with the headquarters in the USA and other locations in other countries, by providing technical and functional assistance and requirements gathering and communicating it to be reflected in the applications and database program. * Installing and configuring SQL server

* Developed integrated reports Using Crystal reports, and used APIs to create an integrated interface and connected with SQL server for the ERP. * Supported clients technical and functional by visit or by phone concerning the ERP system and reporting system including the "Service Packs'' * Implementation of (ERP) System Accpac from Sage * Gained a tremendous understanding of the financial modules and concept general like ledger, accounts receivable, accounts payable, POS, and the Banks and checks modules * Gained great understanding of operational systems like Inventory Control System, Procurements, Shipping & Logistics System, Work Orders System and POS * Used the 4gl language to develop in Insurance system the Ingres and Ingres database on a UNIX operating system * Created statistical report formats used by company leadership to make critical business decisions for data audit purposes.