Sana Idrees-CISCOM-CSTL

As an Assistant Manager in IT Procurement, I leverage strategic sourcing and vendor management expertise to optimize procurement processes and ensure cost-effective acquisition of technology solutions. My role involves collaborating with cross-functional teams to identify IT needs, evaluating suppliers, and negotiating contracts to deliver high-quality products and services.

Leading procurement activities for IT infrastructure including servers, laptops, networking devices, and licensed software. Negotiated vendor contracts leading to 20% cost savings; ensured optimal warranty and service agreements. Negotiated hardware requirements, resulting in savings of 20% to 30%: ensured optimal warranty coverage with equipment. Streamlined PO creation and invoice processing using SAP; improved procurement-to-payment cycle time. Analyzed PRs and transformed them into cost-effective sourcing strategies aligned with organizational goals. Built strong vendor KPIs to track delivery performance, lead time, and post-sales support. Ensured audit-compliant documentation, records, and procurement procedures. Created comparative statements, obtained approvals, and aligned with budget forecasts. Managed an annual procurement and operations budget exceeding PKR 300 million, ensuring cost control, compliance, and strategic allocation of resources to maximize value and efficiency.

Managed procurement of IT-related goods/services worth PKR 200M+ annually across business units. Worked directly with internal IT and finance teams for project procurement planning and execution. Handled quotation requests, vendor selection, price comparisons, and lead time commitments. Developed a SharePoint-based mobile phone and connection requisition portal to enhance efficiency. Created and processed POs in SAP and followed through with timely delivery and payment confirmation. Maintained vendor performance data and supported quarterly reviews with leadership. Assisted CIO and IT Infrastructure Manager in annual budgeting and reporting activities.

Monitored OneCare database daily for IT support ticket analysis and resolution metrics. Collaborated with helpdesk teams across sites to improve response times and SLA adherence. Liaised with vendors for quotation follow-up, purchase status, and service delivery monitoring. Prepared and reviewed SLA reports for monthly infrastructure management meetings. Oversaw IT department filing systems, vendor correspondence, and finance payment coordination. Tracked monthly accruals and updated IT expense dashboards.

Maintained CIO’s meeting calendar, travel plans, and coordination for departmental administration. Liaised between ICI and Inbox Technologies for communications and documentation. Supported leave records and logistics planning for the entire IT division.

Managed daily office and project coordination; handled inbound/outbound communications. Maintained accurate record-keeping systems and resolved document traceability issues. Oversaw stock status and shipping documentation for incoming inventory. Handled petty cash, customer communication, and file management.