Samuel Martin

Ingeniero de infraestructura junior @ Mobiera

About

As a infrastructure technician, I have effectively contributed to IT infrastructure support and automation by applying both academic knowledge and hands-on experience. I focus on streamlining processes, ensuring high system availability, and fostering collaboration between development and operations teams. My approach emphasizes continuous improvement, innovation, and the pursuit of scalable solutions that enhance performance and reliability. I consistently aim to exceed expectations and generate synergies that accelerate my technical and professional growth.

Country

Colombia

City

Bogota

Industry

Information Technology & Services

Skill

Mantenimiento preventivo, Mantenimiento correctivo, Microsoft Office, Servicio de atención al cliente, MySQL, HTML, Java, PHP, SQL, Tecnología de la información, Trabajo en equipo, Microsoft Excel, Microsoft Outlook, Responsabilidad, Facilidad de adaptación, Aprendizaje activo, Comunicación

Experience

Ingeniero de infraestructura junior

Mobiera

2023-3 - Present · 3 yrs 7 mos

Colombia

Responsible for server management and control, as well as Python programming. My duties included: - Server administration - Python development - Linux system management - IT service control - Docker usage and management - Onsite and remote technical support - Client communication in English - Proficient use of Microsoft Office suite

Analista de mesa de ayuda

TIVIT LATAM

2023-2 - 2023-3 · 2 mos

Distrito Capital, Colombia

Help Desk Analyst, responsible for providing remote and onsite technical support (hardware/software), support management, incident management, Service Desk operations, and IT infrastructure control.

Analista de sistemas

Your Solutions

2022-7 - 2023-1 · 7 mos

Bogotá, Distrito Capital, Colombia

I worked as a Systems Analyst in a freelance capacity, performing preventive and corrective computer maintenance, as well as providing both onsite and remote technical support.

Pasante

Rhenus Logistics

2022-1 - 2022-7 · 7 mos

- Record information in accordance with regulations and technical procedures. - Prepare technical maintenance and/or repair reports according to service procedures and protocols. - Respond to user requests in accordance with technical procedures and current regulations. - Provide guidance on the use of IT tools based on information management needs. - Use IT tools according to information requirements and technical manuals. - Install and assemble computer equipment following manuals and technical specifications. - Maintain and repair computer equipment in accordance with technical procedures.

Education

UNIMINUTO Colombia

Ingeniería informática

2023-5 - 2028-12 · 5 yrs 8 mos

Servicio Nacional de Aprendizaje (SENA)

Ingeniería informática

2021-1 - 2022-7 · 1 yr 7 mos

Software programming technician with an emphasis on web development, with knowledge of Java, HTML, PHP, and MySQL databases. (Completed at SENA in July 2022).