Samuel Chalmers

* Managed the overall operation and profitability for the mid south region which included: Elk Grove Village IL, St. Louis MO, Kansas City KS, Memphis TN, Nashville TN and Knoxville, TN * Was responsible for setting each outlets rental/sales budgets, performance goals and staffing levels

* Coordinated delivery and pick up schedules * Was held accountable for the timeliness of collections for the rental and rental purchase contracts * Merchandised the show room and sales floor * Ran the Rental outlet in the absence of the Store Manager

* Was held accountable for the day-to-day operations of entire retail outlet * Other responsibilities included training and management of floor associates and front end staff (Cashiers/ Customer Service Reps) * Coordinated work schedules and merchandising deadlines * Formulate sales projections and responsible for store sales and profitability * Managed customer service issues for entire retail outlet * Awarded top sales in the Eastern Division July of '03 (1.4 million in one week)

* Was held accountable for day to day operations of several departments * Trained and tracked new store associates * Created schedules and balanced payroll within departments of responsibility * Formulated sales projections and responsible for dept. sales * Ordered inventory and conducted bi-yearly inventory counts * Coordinated displays and merchandise reorganization * Was responsible for retail outlet in the absence of the Store Manager

* Fast track training program for individuals with a college degree or Military background with little or no retail background * Hired to learn the ins and outs of the retail outlet by functioning as a sales associate in each of the stores departments. Then successfully function as as a Department Supervisor over multiple departments in order to be promoted to the Assistant Store Manager position

* Was held accountable for the day to day operations of the entire Rental Outlet * Set store sales and rental goals in order to maximize profitabilty * Was responsible for staffing, training, payroll and evaluations for all associates employed * Directly responsible for managing all customer service issues within the outlet

* Manage the control, condition, and security of inventory including it's proper storage, handling, disposal, transferring, and cleaning and repairing. * Monitor the scheduling, routing, and control of all trucking activity to ensure efficient delivery and pick-up of furniture. * Responsible for truck leasing, maintenance, and safety as well as related record keeping functions, i.e. annual MVR check of drivers, monthly safety reports. * Provide direct daily supervision of warehouse associates to ensure the safe, clean and efficient operation of the warehouse. * Review operating goals, standards and monitored achievement. * Ensure that safety standards are adhered to in all areas of the warehouse. * Provide necessary safety education; including OSHA, DOT, HAZMAT, and monthly safety meetings.

Double majored in Human and Organizational Development/ Psychology. I was also a four year letterman on the Football Team Activities and Societies: Four year Varsity Football Letterman